Hybrid Business Support Administrator - FOI & Records

Civic Recruitment Limited; Lincoln; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Hybrid working (2 days in office / 3/5

Job summary

Civic Recruitment Limited is seeking a Business Support Administrator for a 3 months contract with a Local Authority in Lincoln. The role offers hybrid working (2 days in office / 3 days remote) with a 37-hour week and a Monday–Friday pattern.

Initial training will be office-based, with DBS check required and an umbrella rate of £152.54 per day. Key duties include administering FOI/SAR processes, data entry and records management, minute-taking, and providing business support across council

Qualifications

• Experience in administration, clerical or business support roles across council functions.
• Proficient in MS Word and Excel and data-entry accuracy.
• Experience dealing with customers via telephone, email or face to face.
• Experience handling confidential information in line with data protection requirements.

Responsibilities

• Provide administrative and clerical support across multiple service areas.
• Support FOI and SAR administration.
• Process and maintain sensitive information per data protection rules.
• Undertake data entry and records management.
• Arrange meetings and provide meeting support.
• Produce notes and minutes from meetings.
• Maintain council databases and internal systems.
• Handle customer enquiries via phone, email and in person.
• Support complaints administration and service applications.
• Assist with information governance checks.

Skills

Administration experience

Customer service

Data entry

Confidential information

Written and verbal communication

Attention to detail

Workload management

Minutes taking (desirable)

FOI/SAR processes (desirable)

Data protection & informationGovernan​

Tools

Microsoft Word

Microsoft Excel

Job description

Civic Recruitment Limited is seeking a Business Support Administrator for a 3 months contract with a Local Authority in Lincoln. The role offers hybrid working (2 days in office / 3 days remote) with a 37-hour week and a Monday–Friday pattern.

Initial training will be office-based, with DBS check required and an umbrella rate of £152.54 per day. Key duties include administering FOI/SAR processes, data entry and records management, minute-taking, and providing business support across council