Hybrid Business Analyst – Customs & Logistics Tech

Europa Worldwide Group; Dartford; Hybrid; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Hybrid work model

25 days annual leave

Enhanced family leave Pay

Benefits portal and exclusive deals

Wellbeing programme

Referral rewards

Strong work-life balance

Recognition programs

Job summary

Europa Worldwide Group is seeking a Business Analyst to join the Customs team. You will break down requirements, map processes and support projects from idea through delivery, collaborating with developers, testers and stakeholders.

You'll help define priorities with the Development Manager and shape systems that drive real improvements in operations, reflecting the company’s growth and customer focus.

Qualifications

• Experience working as a Business Analyst within software development, desirable within Logistics or Customs.
• Ability to gather requirements and translate them into clear actions for developers and testers.
• Strong communication and stakeholder management skills.

Responsibilities

• Build a strong understanding of Europa’s systems and business processes to support solution design.
• Gather, clarify and refine business requirements for new software and system changes.
• Collaborate with developers and testers to ensure solutions meet business needs.
• Create test cases and acceptance criteria for backlog items.
• Support defect triage and management, and participate in agile ceremonies.

Skills

Business analysis

Requirements gathering

Agile methodologies

Stakeholder management

Process mapping

Testing

Job description

Europa Worldwide Group is seeking a Business Analyst to join the Customs team. You will break down requirements, map processes and support projects from idea through delivery, collaborating with developers, testers and stakeholders.

You'll help define priorities with the Development Manager and shape systems that drive real improvements in operations, reflecting the company’s growth and customer focus.