Hybrid Business Admin Apprentice: Customer Service & Ops

ESG; Chorley; Hybrid; GBP 18,000 - 24,000; Full time

Job summary

ESG is a software and services company based in Chorley, offering hybrid work and a focus on development in the utility sector. The role supports general administration, customer service, and relationship building as part of an apprenticeship program at ESG. Training and in-office collaboration are emphasized during initial periods.

The position is full-time with flexible patterns possible. It requires GCSE Maths and English and a willingness to learn, with the potential to grow within a

Qualifications

• General administration duties and correspondence.
• Developing industry knowledge and interpreting requirements.

Responsibilities

• General administration duties
• Providing excellent customer service
• Building good working relationships with internal and external customers
• Developing detailed industry knowledge and interpreting industry requirements
• Providing professional, knowledgeable, and courteous responses to customer queries
• Understanding the importance of quality control
• Helping to build excellent customer relationships

Skills

General administration

Customer service

Communication skills

Problem solving

Attention to detail

Teamwork

Willingness to learn

Education

GCSE Maths

GCSE English

Job description

ESG is a software and services company based in Chorley, offering hybrid work and a focus on development in the utility sector. The role supports general administration, customer service, and relationship building as part of an apprenticeship program at ESG. Training and in-office collaboration are emphasized during initial periods.

The position is full-time with flexible patterns possible. It requires GCSE Maths and English and a willingness to learn, with the potential to grow within a