Hybrid Building Control Admin & CRM Specialist

Durham County Council; Spennymoor; Hybrid; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Hybrid working

27 days leave rising to 32

Local Government Pension Scheme

Job summary

Durham County Council is seeking a proactive and flexible administrator to join our busy Building Control team in Spennymoor. You will provide admin support, handle data input, and maintain records while delivering a high standard of customer service in a fast-paced environment.

You will need good IT skills, be well organized, and able to work to tight deadlines. A NVQ Level 3 or equivalent is required; hybrid working options apply.

Qualifications

• Excellent customer service skills and ability to communicate clearly
• Team player who can work with others and on own initiative
• Strong IT skills and ability to manage data accurately

Responsibilities

• Providing admin support to Building Control and ensuring accurate data input
• Communicating with customers and the public regarding processes and procedures
• Managing and monitoring the service's CRM function
• Responding to requests from local land searches
• Administering fee income and other administrative duties

Skills

Customer service

Communication

Teamwork

IT skills

Attention to detail

Education

NVQ Level 3

Tools

CRM

Job description

Durham County Council is seeking a proactive and flexible administrator to join our busy Building Control team in Spennymoor. You will provide admin support, handle data input, and maintain records while delivering a high standard of customer service in a fast-paced environment.

You will need good IT skills, be well organized, and able to work to tight deadlines. A NVQ Level 3 or equivalent is required; hybrid working options apply.