Hybrid Brand Manager - Growth & Experience

Confidential; Norwich; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

Your Company in Norwich is seeking an experienced Brand Manager to shape and lead our brand strategy during a pivotal growth phase. This hybrid role partners with sales, digital, CRM and content teams to deliver consistent, impactful brand experiences across channels.

You will translate strategy into campaigns, leverage insights to optimise performance, and develop junior team members while driving commercial outcomes.

Qualifications

• 3–5 years of experience in Brand Manager or similar brand-focused role
• Proven delivery of multi-channel campaigns and initiatives
• Experience in consumer, direct-to-consumer, subscription-based or service-led organisations
• Strong understanding of brand development and customer journeys
• Proven ability to collaborate with multiple departments and stakeholders
• Excellent organisational and project management skills
• Strong commercial awareness and ability to link brand activity to performance
• Experience using customer insight and performance data in decision-making
• Degree qualification in Marketing, Branding, Design, Digital Media or related field
• Proactive, customer-focused and results-driven approach

Responsibilities

• Lead development and delivery of the organisation's brand strategy and growth plans
• Ensure a consistent, engaging brand experience across all customer touchpoints
• Translate brand strategy into actionable plans and campaigns
• Manage multi-channel marketing and brand activity to maximise engagement and awareness
• Oversee content creation and messaging across digital, CRM and marketing channels
• Support evolution of brand positioning and proposition to meet customer needs
• Use insights and data to inform decision-making and optimise performance
• Collaborate with sales, customer service, digital, e‑commerce, CRM and development teams
• Manage project timelines, budgets and priorities
• Line manage and develop junior team members
• Monitor brand performance and drive improvements
• Act as key contact for brand projects across the business

Skills

Brand management

Multi-channel campaigns

Stakeholder collaboration

Project management

Commercial awareness

Analytics & insights

Communication skills

Education

Marketing degree

Job description

Your Company in Norwich is seeking an experienced Brand Manager to shape and lead our brand strategy during a pivotal growth phase. This hybrid role partners with sales, digital, CRM and content teams to deliver consistent, impactful brand experiences across channels.

You will translate strategy into campaigns, leverage insights to optimise performance, and develop junior team members while driving commercial outcomes.