Hybrid Admissions & Registry Specialist

The Royal College of Art; Greater London; Hybrid; GBP 40,000 - 46,000; Full time

Job summary

The Royal College of Art in London is seeking a Registry Officer to join our Registry Operations team. You will support admissions, enrolment and student records, ensuring accuracy and timely processing.

Reporting to the Admissions and Enrolment Manager, you will handle application checks, offer generation, CAS documents, data protection compliance and respond to inquiries via ServiceNow.

Qualifications

• Experience in a busy, customer-focused environment.
• Understanding of the student lifecycle and admissions processes.
• Knowledge of UKVI/compliance considerations is desirable.

Responsibilities

• Support admissions checks, enrolment and registration processes.
• Generate offers and manage CAS documents within required timescales.
• Respond to applicant inquiries via our ServiceNow platform and ensure data accuracy.

Skills

Customer Service

Administration

Student lifecycle knowledge

Attention to detail

Education

Higher Education Administration experience

Tools

ServiceNow

Student Records System

Job description

The Royal College of Art in London is seeking a Registry Officer to join our Registry Operations team. You will support admissions, enrolment and student records, ensuring accuracy and timely processing.

Reporting to the Admissions and Enrolment Manager, you will handle application checks, offer generation, CAS documents, data protection compliance and respond to inquiries via ServiceNow.