Hybrid Admin & Frontline Support Officer – Social Care

Leicester City Council; Leicester; Hybrid; GBP 26,000 - 29,000; Full time

Benefits offered by this job

Hybrid working

Local Government Pension Scheme

Flexible benefits

Job summary

Leicester City Council is seeking a full-time Administrative Assistant in Adult Social Care Services. The role provides essential admin support across the service, including minute taking, records management, reception duties and processing payments.

Hybrid working is available, with a requirement to attend the office a minimum of 2 days per week. You will handle enquiries, maintain filing systems, support meetings and deliver high-quality customer service in a busy environment.

Qualifications

• Experience in carrying out administration tasks and supporting meetings.
• Good verbal and written communication skills for excellent customer service.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Respond to face-to-face enquiries, answer the phone and respond to emails.
• Maintain accurate electronic filing systems, keep records up-to-date and confidential.
• Process payments of orders/invoices or payments direct to individuals; take notes/minutes for meetings.

Skills

Administration

Customer service

Communication skills

Reception duties

Tools

IT systems

Job description

Leicester City Council is seeking a full-time Administrative Assistant in Adult Social Care Services. The role provides essential admin support across the service, including minute taking, records management, reception duties and processing payments.

Hybrid working is available, with a requirement to attend the office a minimum of 2 days per week. You will handle enquiries, maintain filing systems, support meetings and deliver high-quality customer service in a busy environment.