Hvac Supervisor

Iss; Westhay; On-site; GBP 42,000 - 64,000; Full time

Job summary

ISS is seeking a hands-on HVAC Engineer to lead a team of four engineers in a building services setting. You will oversee preventive maintenance, monitor service performance, and ensure compliance with safety and client requirements.

This role focuses on developing internal capabilities to reduce subcontractor reliance, coordinating contractors, and maintaining up-to-date documentation while safely delivering projects.

Qualifications

• Hands-on HVAC experience within a building services environment.
• F Gas Category 1 certification.
• HVAC qualification such as City & Guilds Level 2 or Level 3.
• Previous leadership or supervisory experience.
• Strong knowledge of HVAC and refrigeration systems.

Responsibilities

• Lead and supervise a team of four HVAC engineers, ensuring efficient and reliable maintenance and utility plant operations.
• Monitor service delivery performance, identify gaps, and implement corrective actions to maintain high standards.
• Reduce dependency on subcontractors by developing team capability and strengthening internal service delivery.
• Ensure compliance with client requirements, building operational rules, company policies, and regulatory standards.
• Plan and optimise staff deployment and workload in collaboration with the Technical Services Manager.
• Ensure the timely completion of Work Tickets and Preventive Maintenance Work Orders.
• Maintain accurate and up-to-date operational and maintenance documentation, including drawings, manuals, SOPs, MOPs, and EOPs.
• Coordinate contractors and vendors, support project activities, and ensure all work is completed safely and efficiently.

Skills

Leadership / Team management

HVAC & refrigeration knowledge

Regulatory compliance knowledge

Contractor coordination

Education

Apprenticeship-qualified HVAC Engineer

F Gas Category 1 certification

HVAC qualification City & Guilds Level 2/3

Job description

Job Description

We are looking for a hands-on HVAC professional with strong technical and leadership experience within a building services environment.

This role is responsible for driving service excellence, reducing reliance on subcontractors, supporting project activities, and maintaining a safe, compliant, and efficient working environment.

Key Responsibilities

• Lead and supervise a team of four HVAC engineers, ensuring efficient and reliable maintenance and utility plant operations.
• Monitor service delivery performance, identify gaps, and implement corrective actions to maintain high standards.
• Reduce dependency on subcontractors by developing team capability and strengthening internal service delivery.
• Ensure compliance with client requirements, building operational rules, company policies, and regulatory standards.
• Plan and optimise staff deployment and workload in collaboration with the Technical Services Manager.
• Ensure the timely completion of Work Tickets and Preventive Maintenance Work Orders.
• Maintain accurate and up-to-date operational and maintenance documentation, including drawings, manuals, SOPs, MOPs, and EOPs.
• Coordinate contractors and vendors, support project activities, and ensure all work is completed safely and efficiently.

Professional and Personal Competencies/Qualifications

• Apprenticeship-qualified HVAC Engineer.
• F Gas Category 1 certification.
• HVAC qualification such as City & Guilds Air Conditioning & Refrigeration Level 2 or Level 3.
• Proven hands‑on experience within Technical Services and a building services environment.
• Previous leadership or supervisory experience.
• Strong knowledge of HVAC and refrigeration systems, including industry-standard practices and theory.
• Knowledge of materials, methods, and tools used in the operation, maintenance, and repair of HVAC and refrigeration systems.
• Ability to resolve operational and maintenance issues effectively while maintaining service standards and compliance.

The Company

ISS is a world‑leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,

#aplacetobeyou,

#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.