HVAC & Refrigeration Service Engineer

Johnson Controls, Inc.; United Kingdom; Remote; GBP 32,000 - 43,000; Full time

Benefits offered by this job

Company van

Tools provided

Tablet and mobile

25 days holiday

Pension

Life assurance

EAP

Cycle2Work

Discounts

Training and progression

Job summary

Password Services, part of Johnson Controls, is seeking a mobile HVAC and refrigeration service engineer to service, maintain and repair equipment across hospitality, retail and commercial sectors. This field role covers the Birmingham–Watford corridor.

You will fault-find on AHUs, chillers, cold rooms and ice machines, deliver first-time fixes where possible, and complete accurate service reports while building strong client relationships.

Qualifications

• Proven experience in HVAC and/or refrigeration service.
• Strong fault-finding and diagnostic skills.
• Background in hospitality, retail, or similar environments is beneficial.
• Full UK driving licence is essential.

Responsibilities

• Service, maintain, and repair HVAC and refrigeration equipment.
• Fault find on systems including AHUs, chillers, cold rooms, display cabinets, cellar cooling, and ice machines.
• Carry out planned maintenance and reactive repairs.
• Deliver first-time fixes where possible.
• Complete accurate service reports and documentation.
• Build strong relationships with clients on-site.
• Participate in an on-call rota (with paid overtime & standby).

Skills

HVAC service

Refrigeration service

Fault finding

Independent field work

Education

NVQ Level 2 in Refrigeration / Air Conditioning

F-Gas certification

Tools

Diagnostic tools

Job description

HVAC & Refrigeration Service Engineer (Mobile) Password Services (Part of Johnson Controls)

Location: Birmingham – Watford corridor

Looking to take your career to the next level? Join Password Services, part of Johnson Controls, and work with a range of blue‑chip clients across hospitality, retail, and commercial sectors. This is a mobile role where you’ll focus on the service, maintenance, and repair of HVAC and commercial refrigeration systems, ensuring equipment operates efficiently and reliably.

What You’ll Do

• Service, maintain, and repair HVAC and refrigeration equipment
• Fault find on systems including AHUs, chillers, cold rooms, display cabinets, cellar cooling, and ice machines
• Carry out planned maintenance and reactive repairs
• Deliver first‑time fixes where possible
• Complete accurate service reports and documentation
• Build strong relationships with clients on‑site
• Participate in an on‑call rota (with paid overtime & standby)

What We’re Looking For

• Proven experience in HVAC and/or refrigeration service
• Strong fault‑finding and diagnostic skills
• Experience working on commercial refrigeration systems
• Background in hospitality, retail, or similar environments is beneficial
• Ability to work independently in a field‑based role
• Essential: F‑Gas certification
• NVQ Level 2 (or equivalent) in Refrigeration / Air Conditioning
• Full UK driving licence
• Desirable: Basic gas knowledge or qualifications

What We Offer

• Competitive salary + overtime, standby allowance & call‑out payments
• Company van, tools, tablet, and mobile
• 25 days holiday + bank holidays
• Benefits package: pension, life assurance, EAP, Cycle2Work, discounts
• Ongoing training and career progression within Johnson Controls
• Supportive team and strong safety‑first culture

Johnson Controls: Enhancing the Intelligence of Buildings

Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission‑critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.