HVAC Field Service Engineer – London (Energy-Saving Systems)

Owen Daniels

Greater London

On-site

GBP 32,000 - 42,000

Full time

14 days+

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Job summary

Owen Daniels is seeking a Field Service Engineer in London to install, commission, repair, and service our HVAC, plumbing, gas transmission, and fire safety systems. This permanent role involves on-site work, delivering energy-saving solutions and maintaining high service standards for customers.

You will troubleshoot issues, perform root cause analysis, report on-site activities, and stay current with product ranges.

Qualifications

Ability to work independently in the field.
Strong self-motivation and commitment to delivering quality.
Proactive and flexible approach.
Excellent customer service and communication skills.
Ability to work in a team and manage stakeholder relationships.
Detail-oriented and able to perform well under pressure.

Responsibilities

Install, commission, repair, overhaul, and service our products, ensuring work quality meets or exceeds standards, while strictly following established procedures.
Troubleshoot and resolve issues within our product range and perform root cause analysis.
Provide concise and accurate reports on work performed on-site, completing all associated job paperwork accurately and on time.
Stay up to date on the company's product range, enabling you to promote and offer alternative equipment or services to customers, and identify opportunities for additional services during on-site visits.
Deliver exceptional customer service, addressing individual customer requirements and providing proactive, efficient, and effective solutions.
Develop & coach members of the team