Human Resources System Manager

JR United Kingdom; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

An iconic hospitality venue in London seeks an HR Systems Manager to enhance employee experience through effective management of HR technology platforms. This role involves overseeing system functionality, user support, and data integrity while collaborating with various stakeholders. Ideal candidates will have strong HR systems experience, excellent communication skills, and a background in hospitality.

Qualifications

• Strong experience managing HR systems in a complex environment.
• High proficiency in Excel and data-driven decision-making.

Responsibilities

• Oversee HR tech stack functionality and user experience.
• Manage and enhance HR platforms for global operations.
• Deliver training on tools and processes to team members.

Skills

Communication

Stakeholder Engagement

Data Analysis

Project Management

Continuous Improvement

Education

Background in Hospitality

Tools

Excel

Job description

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Are you ready to elevate the employee experience in one of London’s most iconic hospitality venues?

We’re looking for a skilled HR Systems Manager to take ownership of their people technology platforms. This is a unique opportunity to shape how their teams are supported, developed, and engaged across multiple international locations — all while being based in the heart of London.

What You’ll Do

As the HR Systems Manager, you’ll oversee the functionality, effectiveness, and user experience of the HR tech stack — covering everything from recruitment and onboarding to learning, engagement, and performance. You'll ensure systems run smoothly, data is reliable, and users are fully supported.

Key responsibilities include:

• Managing and enhancing multiple HR platforms to support global people operations.
• Acting as the first line of support for HR system users across functions and locations.
• Collaborating with vendors and internal stakeholders to ensure systems meet business needs.
• Delivering training to People & Culture team members on tools and processes.
• Leading the technical setup and support for global initiatives like performance reviews and engagement surveys.
• Maintaining strong data integrity and producing meaningful people analytics reports.
• Supporting system transitions, implementations, and upgrades across international teams.

What We’re Looking For

• Strong experience managing HR systems and data in a complex, fast-paced environment.
• Excellent communication and stakeholder engagement skills.
• High proficiency in Excel and confident using data to support decision-making.
• Ability to manage multiple projects and competing priorities.
• A proactive and collaborative approach to continuous improvement.
• Background in hospitality or luxury service environments.
• Knowledge of HR systems in regions such as the UK, US, France, or Italy.
• Additional language skills (Italian or French preferred).