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Human Resources Specialist 4

8x8

London

On-site

GBP 40,000 - 60,000

Full time

5 days ago

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Job summary

A leading company in telecommunications is looking for a Human Resources Specialist in London. You will handle employee relations, support onboarding processes, and manage HR operations while ensuring compliance with UK employment laws. If you possess strong HR expertise and interpersonal skills, we encourage you to apply.

Benefits

Equal opportunities employer

Living Wage Foundation member

Qualifications

Bachelor's degree in HR, Business Administration, or related field required.
5+ years progressive HR experience, preferably in a matrixed organization.
Solid understanding of UK and Irish employment laws.

Responsibilities

Provide expert advice on employee relations matters per UK/Irish law.
Support onboarding and induction processes for a seamless employee experience.
Monitor and report on key HR metrics and trends.

Skills

Interpersonal skills

Communication skills

Consulting skills

Education

Bachelor’s degree in Human Resources or related field

Tools

HRIS systems

Microsoft Office Suite

Join to apply for the Human Resources Specialist role at 8x8

8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8 Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration.

We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity.

As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth.

Learn more on our company website at www.8x8.com follow our pages on LinkedIn, Twitter, Facebook and Instagram.

Key Responsibilities

Employee Relations & Compliance

Provide expert advice on employee relations matters (e.g., disciplinary, grievance, absence management) in line with UK/Irish employment law and company policy.
Ensure all HR practices are legally compliant
Manage internal investigations and liaise with legal counsel when necessary
Mediate conflict resolution, disciplinary actions and grievance handling

Employee Engagement

Support onboarding and induction processes to ensure a seamless employee experience
Work with managers on employee development, coaching, and performance improvement plans
Act as a trusted advisor to manager and employees offering coaching and guidance
Foster a positive work culture through engagement initiatives and feedback mechanisms
Advocate for employees

HR Operations

Support cyclical HR processes such as appraisals, pay reviews, and engagement surveys.
Monitor and report on key HR metrics and trends.
Lead or contribute to UK-specific and EMEA-wide HR projects (e.g., DEI, wellbeing, hybrid working).

Qualifications

Bachelor’s degree in Human Resources, Business Administration, or related field.
5+ years of progressive HR experience, preferably in an international or matrixed organization.
Solid understanding of UK and Irish employment laws and HR best practices
Broader European experience would be an advantage
Strong interpersonal, communication, and consulting skills.
Ability to manage multiple stakeholders and balance responsibilities
Proficiency in HRIS systems and Microsoft Office Suite.

For a closer look into what life at 8x8 UK Ltd. is about check out our Instagram page.

8x8 believes diversity makes our company stronger which is why we are a proud equal opportunities employer and encourage all of our staff to bring their authentic selves to work. We believe in fairness which is why we have been a member of the Living Wage Foundation for many years and we believe in security so reserve the right to undertake background checks on anyone that we extend an employment offer to.

Our Job Applicant Privacy Notice can be found here.

Seniority level

Seniority level
Not Applicable

Employment type

Employment type
Full-time

Job function

Job function
Human Resources
Industries
Telecommunications

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