Human Resources Operations Manager

The Talent World; Crawley; Hybrid; GBP 60,000 - 70,000; Full time

Job summary

Macmillan Davies is partnering with a growing organisation to appoint an experienced HR Operations Manager on a permanent full time basis. Reporting to the People Director, you will lead a team of HR professionals in the Gatwick area, delivering end-to-end HR administration and people data reporting.

This hands-on leadership role requires someone who can bring structure, pace, and a high level of service to the employee experience, while driving process improvements and system optimisation.

Qualifications

• Proven HR Operations management experience in a medium or large organisation.
• Strong knowledge of HR systems, payroll, people data and reporting.
• CIPD qualification.

Responsibilities

• Lead, coach and develop the HR Operations team.
• Own the People inbox and end-to-end employee lifecycle administration.
• Oversee recruitment administration and line manage the Recruitment Coordinator.
• Manage the Payroll relationship, improving processes, controls and reporting.
• Oversee HR systems, people data, reporting and monthly dashboards.
• Drive process improvement, standardisation, documentation and system optimisation.
• Maintain strong governance and operational controls across HR administration.

Skills

HR operations management

Payroll

HR systems

People data & reporting

Leadership & coaching

Education

CIPD Qualified

Tools

Payroll systems

HR dashboards

Job description

HR Operations Manager Permanent

Circa £60,000 - £70,000 depending on experience | Gatwick area | Hybrid, minimum two days per week onsite

Macmillan Davies is partnering with a growing organisation to appoint an experienced HR Operations Manager on a permanent full time basis

Reporting to the People Director, you'll join a collaborative People team of 13, working alongside HR Business Partners, People Advisors, Learning & Development, and Engagement & Communications.

You'll lead an established HR Operations team of four, two HR Administrators, a Recruitment Coordinator and an additional temporary resource, supporting a workforce of approximately 900-1,000 employees.

This is a hands-on leadership role for someone who can quickly bring structure, pace and excellent service to the employee experience, while helping to improve processes and systems following integration.

Key responsibilities

• Lead, coach and develop the HR Operations team
• Own the People inbox and end-to-end employee lifecycle administration
• Oversee recruitment administration and line manage the Recruitment Coordinator
• Manage the Payroll relationship, improving processes, controls and reporting
• Oversee HR systems, people data, reporting and monthly dashboards
• Manage benefits administration, including pension salary sacrifice
• Drive process improvement, standardisation, documentation and system optimisation
• Maintain strong governance and operational controls across HR administration

About You

You'll have proven HR Operations management experience within a medium or large organisation, with strong knowledge of HR systems, payroll, people data and reporting.

You'll be a practical and organised leader who can get up to speed quickly, develop a team and deliver a responsive, customer-focused HR service from day one.

CIPD Qualified

If you're an experienced HR Operations Manager that has experience that matches this advert