Human Resources Operations Manager

Middlemore; Reading; On-site; GBP 50,000 - 70,000; Full time

Job summary

A national financial services organization is seeking an experienced HR Operations Manager to improve operational excellence and enhance employee experiences through innovative processes and technology. This permanent, full-time role is based in Reading. The candidate should possess substantial experience in financial services and a hands-on approach to continuous improvement within HR functions.

Qualifications

• Experience in the financial services sector is essential.
• Strong understanding of HR processes and policies.
• Proven experience in leveraging technology and data.

Responsibilities

• Lead HR operations across the employee lifecycle.
• Ensure HR Operations support People Plans and strategies.
• Drive continuous improvements in HR functions.
• Oversee end-to-end HR process management.

Skills

Operational excellence

Employee relations

HR analytics

Process improvement

Technology leverage

Job description

Overview

Middlemore retained by a national financial services organisation to recruit an experienced HR Operations Manager (Lead) on a permanent basis. This is a management level role for someone passionate about driving operational excellence and improving the employee experience through AI, automation, and innovative HR processes. You will lead a small, but highly capable team responsible for managing employee lifecycle processes and supporting basic employee relations in partnership with the HRBP team. The team has great potential, and we are looking for a leader who can develop their skills, provide fresh perspectives, and apply creative solutions drawn from their experience.

Responsibilities

• Work with the Strategic HR Business Partners/Centre of Expertise Leads to ensure HR Operations effectively support People Plans and strategies.
• Collaborate with Finance, Payroll, Benefits, Compliance and Risk colleagues to ensure a positive employee/end-user experience.
• Oversee the development, improvement, maintenance, and publishing of all HR policies ensuring alignment with current employment law, regulations, and industry best practice.
• Oversee the development, improvement, and maintenance of HR processes, ensuring alignment with current employment law, regulations, and industry best practice.
• Drive continuous improvements to ensure efficiency and effectiveness across the HR function in terms of cost, time and the experience of People Leaders and employees.
• Own HR operations across the employee lifecycle
• Oversee end-to-end HR process management.
• Oversee the relationship and interaction between the HR function and payroll/finance.
• Work with HRIS Lead to ensure the maintenance of HRIS ensuring they function effectively and support business needs.
• Ensure continual development of and reporting on HR metrics.
• Conduct HR analytics to identify trends to inform strategy development.
• Adviser to the business on operational HR matters
• Identify, assess, and mitigate HR-related risks, and oversee governance practices to maintain the integrity and security of HR operations

The successful candidate will have experience of operating in the financial services space and will have experience in leveraging technology and data to optimise processes and enhance internal user experience. You will need to adopt a hands-on approach and embrace the notion of "continuous improvement".

If you would like to learn more, then please share an updated cv with [e-mail] or apply following the link.

Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Human Resources
• Industries: Financial Services and Investment Advice
• Location: Reading

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