Human Resources Officer

Creative Support Ltd; Manchester; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Probationary bonus

Pension contributions

33 days Leave

Enhanced DBS

Job summary

Creative Support Ltd in Stockport town centre is offering an exciting entry-level HR role within a dynamic, fast-paced team. You will deliver an efficient HR service and uphold high standards of customer care to employees nationwide, working from our Stockport office.

You will support welfare, ill health, attendance, capability, grievance and disciplinary procedures, ensuring legal compliance, fairness and good practice.

Qualifications

• Warm, professional, confident and articulate in all HR conversations.
• Deliver an efficient HR service with high standards of customer care to employees nationally.
• AdviSe and support senior staff on welfare issues, ill health and attendance, capability, grievance, disciplinary procedures.

Responsibilities

• Deliver a swift, accurate HR service to internal customers.
• Support welfare, ill health, attendance, capability, grievance, and disciplinary processes.
• Ensure legal compliance, fairness and best practice across all HR matters and procedures.
• Participate in mentoring and development opportunities for the successful candidate.

Skills

Customer service

HR administration

Communication

Professionalism

Attention to detail

Job description

An exciting new opportunity has become available to join our dynamic, fast-paced, hardworking HR team to deliver efficient human resource services for a Stockport town centre based charity.

We are looking for a warm, professional, confident and articulate individual to deliver an efficient HR service and the highest standards of internal and external customer care to our employees nationally. Working from our busy Stockport Town Centre office you will ensure that rigorous personnel procedures are carried out in accordance with agency and stakeholder requirements. Additionally, you will advise and support senior staff in respect of welfare issues, ill health and attendance, capability, grievance, disciplinary procedures and ensure legal compliance, fairness, consistency and good practice in all HR matters and procedures.

This is an excellent opportunity for individuals who are passionate about HR and are truly committed to providing excellent customer service. A perfect starting point for an enthusiastic individual with full exposure to all aspects of the employee life cycle. Extensive support and mentoring given for the successful applicant and an opportunity for CIPD support on completion of probationary period.
Interviews will take place on 14 & 15 October 2026

Creative Support's Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications.

We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship, we are unable to accept Skilled Worker Visas.