Human Resources Team Leader

Creative Support Ltd; Manchester; On-site; GBP 42,000 - 64,000; Full time

Job summary

Creative Support Ltd in Stockport seeks an experienced HR professional to lead a small team delivering high-quality HR advice and support across the organisation. You will partner with managers to maximise performance and embed people-focused values.

Based in our Investors in People Platinum HR team, you will drive engagement, attendance, wellbeing, inclusion, and career development while ensuring confidential, customer‑centred service.

Qualifications

• Significant HR experience across core HR advisory areas.
• Ability to lead and motivate a team and empower growth.
• Clear, professional communication with staff and managers.

Responsibilities

• Lead HR advice and support across the organisation.
• Oversee employee engagement, wellbeing and development.
• Manage conduct, attendance and performance processes.
• Promote inclusive culture and productive working relationships.
• Prepare reports from spreadsheets and databases.

Skills

People management

Communication

Organisational skills

Data analysis

Written English

Education

Degree or equivalent

Accredited HR qualification

Job description

We have an opportunity for a highly motivated HR professional leading a strong HR advice and support team. The team is focused on advising and supporting our managers and staff across the organisation to maximise the performance and positive impact of our people. You will ensure that the HR service is highly responsive to current and future corporate and regional business needs and priorities. You will be based in our highly regarded, Investors in People Platinum, HR team in Creative Support's friendly and accessible Head Office located in Stockport town centre.

You will promote the highest levels of internal and external customer care, positive person-centred values and a respectful, confidential approach. This job will offer great job satisfaction to people who enjoy hard work and achieving great outcomes for our business and our people. A commitment to continuous improvement is essential.

With the support of the Head of People and Performance, you will lead a small team of staff to deliver high quality, holistic HR advice and support aligned to our core values, business needs and priorities in the areas of:

• Employee engagement
• Employee communications
• Competence, capability and performance management
• Conduct and discipline at work
• Attendance and sickness management
• Welfare support and stress prevention/management
• Employee health and wellbeing
• People motivation, satisfaction and retention
• Employee career development and upskilling
• Workplace inclusion and diversity
• Relationships with workplace representatives/trade unions
• Promoting a positive and productive working culture

You will need to demonstrate significant HR experience and demonstrable expertise in the areas listed above. You will be able to lead and motivate a team and to empower each team member to flourish and develop in skills and confidence. Applicants should be personable, solution and outcome-focused and able to engage positively with staff and managers at all levels. You will need to be able to communicate clearly and professionally and you will demonstrate your people focused values in your practice.

You will have excellent organisational skills with the ability to prioritise and manage a busy personal caseload. You will have a good eye for detail, be able to manage data and produce professional reports derived from spreadsheets and databases. A good standard of written English is required. A degree or comparable level of education is desirable. You must have gained, or be working towards a recognised accredited HR qualification. We can offer opportunities to develop your professional career in HR by offering support for further professional training as well as investment in soft skills.

The willingness to travel to any of our sites and offices across the country is essential, but it is not necessary to be a car driver. Your duties may be carried out mainly in office hours from Monday to Friday but some flexibility in working hours is required. Full Time and Part Time hours will be considered.

Vacancy Reference Number: 84519

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

We can only accept applications from candidates who are located in and eligible to work within the UK.