Human Resources Manager

Fragomen; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Health and wellbeing programme

Company pension

Annual leave

Hybrid/Remote work flexibility

Learning and development

Job summary

Fragomen in London seeks an experienced HR leader to provide operational and strategic HR support across the UK. You will take accountability for day-to-day HR delivery, partnering with managers, Partners and senior leaders to deliver commercially-focused people initiatives and a positive employee experience.

The role covers employee relations, performance and talent management, workforce planning, change management and continuous HR service improvement, with close collaboration with HR

Qualifications

• Substantial experience in an HR Manager, Senior HR Advisor or HR Business Partner role.
• Strong knowledge of UK employment law and employee relations.
• Experience using HR systems and analysing workforce data.

Responsibilities

• Lead employee relations matters and advise managers, Partners and senior leaders.
• Oversee day-to-day HR operations and ensure timely delivery of services.
• Partner with HR Operations, Talent Development, Talent Acquisition and Total Rewards to drive UK priorities.
• Support performance, talent management and workforce planning initiatives.

Skills

Employee relations

UK employment law

Stakeholder management

HR analytics

Education

HR qualification

Tools

HRIS

MS Office

Job description

Job Description Contract: Permanent Team: Human Resources Office Location: London The role: This role provides operational and strategic HR support across the UK business. You will take overall accountability for the effective delivery of the day-to-day HR service, partnering with managers, Partners and senior leaders to provide pragmatic, commercially focused advice and deliver people initiatives that support business priorities and a positive employee experience. Alongside leading employee relations matters, you will contribute to organisational change, performance and talent management, workforce planning and the continuous improvement of HR services. You will maintain oversight of employee lifecycle activity completed by HR Operations and ensure priorities, actions and service expectations are clear, accurate and delivered on time. Working closely with HR Operations and colleagues across Talent Development, Talent Acquisition and Total Rewards, you will ensure a consistent and joined-up approach, identify risks and workforce insights, and translate leadership decisions into effective operational delivery. This opportunity will suit a proactive, organised and resilient HR professional who combines sound judgement with strong stakeholder relationships and enjoys balancing a busy operational agenda with broader people priorities. The team: You will be part of the wider EMEA HR function while taking ownership of HR delivery for the UK. The UK team works closely with HR Operations and specialist colleagues to provide a responsive, consistent and high-quality service to employees, managers, Partners and senior leaders.

What your day will look like

Providing subject matter expertise and oversight across employee lifecycle activity delivered by HR Operations, and support by providing appropriate advice to managers. Leading employee relations matters and advising managers, Partners and senior leaders on performance, conduct, absence, wellbeing and other people issues. Partnering with the business on performance and talent management, workforce planning, organisational change and people initiatives aligned with UK priorities. Working with HR Operations, HRIS and Centres of Excellence to coordinate delivery, clarify responsibilities and embed consistent HR practices. Using workforce data, case trends and stakeholder feedback to manage risk, brief senior leaders and improve HR policies, processes and employee experience.

What we are looking for

Substantial experience as an HR Manager, Senior HR Advisor or HR Business Partner with direct accountability for a broad operational HR remit, ideally in a global legal or professional services environment. Proven ability to oversee day-to-day HR operations independently, balance competing priorities, ensure activity is completed by the appropriate HR teams and take issues through to a clear and timely resolution. Strong employee relations and UK employment law knowledge, with experience identifying risk and applying policy pragmatically and consistently. Strong experience working through a shared-service or matrix HR model, with the ability to coordinate delivery and influence colleagues. Confidence working directly with senior leaders, with the judgement and credibility to advise, influence and challenge constructively. Experience using HR systems, case management information and workforce data to monitor delivery, identify trends and support decisions. A track record of improving HR processes, controls and employee experience while maintaining compliance and service quality. Excellent written and verbal communication, organisation and attention to detail, together with a relevant HR qualification or equivalent professional experience.

Why Join

This role offers genuine ownership of a broad UK operational HR remit and regular access to senior decision-makers. You will have the autonomy to oversee the day-to-day service, advise managers on people matters and use operational insight to influence leadership decisions.

What we offer

• Competitive Salary: We offer salaries that reflect your skills and experience
• Health and Wellbeing: A comprehensive employee assistance programme, gym discounts, Headspace membership and well-being platforms
• Lifestyle and Savings: Discount platforms and family support benefits
• Protection and Security: Company pension scheme
• Time Away from Work: a competitive annual leave allowance
• Professional Development: Access to our e-learning platform, mentoring schemes and training bursaries (where applicable)
• Hybrid Work Arrangements: The Firm operates a global hybrid working policy which supports flexibility. Depending on your role, you can agree with your manager a minimum of two days per week working in your local office. Flexibility is important, and additional days in the office may be required based on your role, and / or team and business need

What to expect

Once you have submitted your application, our Talent Acquisition team will review your skills and experience. If these match the requirements of the position, a member of our team will contact you to schedule an initial phone call. If shortlisted, you will be invited to participate in our interview process, which will consist of at least two stages, one of which will be conducted in-person. Depending on the role, you may also be required to complete a written assessment. After the interviews, we will carefully evaluate all candidates and make our final decision. You will be notified of the outcome and feedback will be provided. At Fragomen, we are committed to fostering an inclusive and accessible workplace for all applicants and employees. If you require any specific accommodation or support during the interview process, please let us know, and we will consider what reasonable adjustments are possible to meet your needs

Who we are

At Fragomen, we are more than a global immigration services provider – we are pioneers shaping the future of mobility. With a passion for navigating the complexities of immigration, we help individuals and businesses transcend borders, unlocking opportunities around the world. As a forward-thinking, global business, we combine deep expertise with innovative technology to craft solutions that not only simplify the immigration process but also drive strategic success for our clients. Whether it is assisting multinational companies or helping people start new chapters in their lives, we are driven by the belief that global movement is the key to unlocking a world of possibilities. We are proud of our team spirit, and we like to reflect this in the way that we work and everything we do. Our Responsible Business Practices ("RBP") prioritize Fragomen's social responsibility through a cohesive strategy covering five key focus areas: Corporate Social Responsibility, Culture and Inclusion, Sustainability, Well-Being and Pro Bono. Our RBP initiatives offer great opportunities for everyone at Fragomen to feel included, get involved and shape thoughtful initiatives and activities.

Fragomen is committed to promoting equal opportunities for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status.

All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position’s location, and conducting a comprehensive background check, where permitted by local regulations. We use limited AI‑assisted tools for administrative screening purposes only - never for decision‑making. All hiring decisions are made by people. Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws.

Fragomen is the leading global immigration law firm with more than 6,000 professionals in nearly 70 offices across the Americas, EMEA and Asia Pacific, delivering services in over 170 countries. Ranked on both the Am Law 100 and Am Law Global 100, the firm is widely recognized for its leadership in immigration law and commitment to fostering a culture where diverse attorneys thrive and all individuals have equal opportunities to succeed.

Fragomen helps corporations and individuals navigate the complexities of global mobility and provides end-to-end support across the immigration lifecycle, from strategic planning and policy design to compliance, government investigations, litigation and more. The firm combines legal acumen and advanced digital capabilities to simplify global mobility and deliver smarter, faster and more adaptive solutions via a suite of technology brands—including Nomadic, its business travel platform that enables real-time compliance, WorkRight, its multi-jurisdictional employment verification software and Simple Citizen, a digital solution designed to streamline the pathway to US citizenship. With a global presence, multidisciplinary approach and investment in technology, Fragomen is uniquely positioned to address today’s immigration challenges and shape the future of workforce mobility.

Fragomen is committed to promoting diversity, inclusion and equal opportunity for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status. At Fragomen, we do meaningful and impactful work for our clients and put a focus on our Responsible Business Practices: #LifeAtFragomen: We drive innovation and change. We respect colleagues, embrace diversity and empower others. #FragomenForward: At Fragomen, pursuing an equal, diverse, and inclusive workforce goes beyond a policy. It’s part of our DNA—and always has been. Year after year we are recognized as leaders in diversity in our industry. Giving Back. We have a deep history of giving back to the communities where we live and work—and we continue that mission today. Serving the less fortunate by providing advice and community support where it is most needed allows us to help immigrants secure a better future for themselves and their families. Corporate Social Responsibility. We believe there is more to success in business than generating profit—we want to do well by doing good. We are committed to considering the impact that our business decisions have on our people, our planet, the communities in which we work and our clients. Sustainability. Fragomen is focused on sustainability in our business operations and practices—and we know there is much work to be done, with countless opportunities available to minimize our impact on the environment. Well‑being. We are committed to implementing firmwide initiatives that support the health and wellness of our people, including programs to address work-life balance and benefits that cover a wide range of well‑being needs of all employees. Our #FragomenWorks program provides the ability to be successful at home or in the office, via Hybrid & Remote work arrangements. Our Feedback Works process includes three managerial check‑ins per year to help you progress in your career. Unique learning programs like: Fragomen Academy, Leadership Academy, Practical Management Academy, and Regional Development Conferences.