Human Resources (HR) Apprenticeship

Luton; Luton; Hybrid; GBP 11,000 - 14,000; Full time

Job summary

London Luton Airport Operations Ltd is hiring an HR Apprentice as part of the London Luton Airport Apprenticeship Programme. The role supports the HR team across administration, recruitment, onboarding, and employee lifecycle activities while enrolled on a Level 3 HR Support Apprenticeship with BPP.

The role is 37 hours per week, hybrid with three days in the office and a study day, with an emphasis on GDPR-compliant HR processes, data accuracy, and continuous learning within a fast-paced

Qualifications

• GCSE English and Maths at Grade 4 (C) or above or Functional Skills Level 2.
• Competent in Microsoft Office applications including Outlook, Word, Excel and PowerPoint.
• Proactive and willing to learn and build a career in HR.

Responsibilities

• Maintain accurate employee records on HR systems and process HR documentation such as contracts and letters.
• Assist with recruitment activities: post vacancies, arrange interviews, and onboard new employees.
• Be the first point of contact for HR queries and support lifecycle activities (starters, movers, leavers).
• Assist in organising training sessions and monitor learning completion.
• Update HR databases and generate routine HR reports for data audits and compliance.

Skills

HR administration

Recruitment

Onboarding

Data reporting

HR systems

Training support

Education

GCSE English

GCSE Maths

Tools

Outlook

Word

Excel

PowerPoint

Job description

Join our Human Resources team as an Apprentice - London Luton Airport Apprenticeship Programme.

APPLICATION DEADLINE: Tuesday 10th November 2026.

We reserve the right to close this vacancy early should we receive a high volume of suitable applications. Therefore, we encourage candidates to submit their applications as soon as possible.

We're excited to announce a fantastic opportunity as part of our London Luton Airport Apprenticeship Programme! In line with our partnership commitments with Luton Borough Council, we're providing local opportunities for local residents from LU1 to LU4 postcodes to join our HR team — while earning a Level 3 HR Support Apprenticeship.

About the apprenticeship

The HR Apprentice will support the Human Resources team with a range of administrative and operational activities while undertaking a recognised HR apprenticeship programme. This role provides an opportunity to develop knowledge and skills across the employee lifecycle, including recruitment, onboarding, employee records management, learning and development, and HR systems administration.

Your role at London Luton Airport will include:

• HR administration: Maintain accurate and up-to-date employee records on HR systems; process HR documentation including contracts, offer letters, amendments, and employment-related correspondence; ensure employee files are maintained in accordance with GDPR and company policies; support the administration of employee benefits and HR processes.
• Recruitment and onboarding: Assist with recruitment activities, including posting vacancies, arranging interviews, and communicating with candidates; coordinate pre-employment checks and onboarding documentation; support the induction process for new employees; ensure new starter information is accurately recorded on HR systems.
• Employee support: Act as a first point of contact for HR-related queries from employees and managers; provide guidance on HR policies and procedures, escalating complex issues when appropriate; support the coordination of employee lifecycle activities including starters, movers, and leavers.
• Learning and development: Assist in organising training sessions and development activities; maintain training records and monitor completion of mandatory learning; support the administration of apprenticeship and development programmes.
• HR systems and reporting: Update HR databases and employee information systems; produce routine reports and data for the HR team; support data audits to ensure information accuracy and compliance.
• General:Maintain confidentiality when handling sensitive employee information; contribute to continuous improvement initiatives within the HR function; undertake apprenticeship learning activities and apply learning within the workplace; carry out other reasonable duties as required by the HR team.
• You will be enrolled in theLevel 3 HR Support Apprenticeship withBPP, where you'll gain valuable HR knowledge and skills, learn how HR contributes to organisational success and culture, and develop a deep understanding of how your role supports both colleagues and wider business objectives.

Typical work pattern:

• 37 hours per week (Including one study day)
• Typical working hours between 09:00 – 17:30
• We operate a hybrid working basis with a minimum of 3 days per week in the office.
• Arrangements for days in the office and study time, etc will be agreed upon at the start.

Personal attributes:

• Professional and approachable manner.
• Proactive and enthusiastic attitude.
• Ability to prioritise workload and manage deadlines.
• Team player with a collaborative approach.
• Commitment to learning and personal development.
• Honesty and integrity, as you will be dealing with highly confidential information.
• Adaptability and resilience as HR is a fast-paced environment with lots of variables.

Qualifications required/desirable

• English and Maths at GCSE Grade 4 (C) or above, or Functional Skills Level 2.
• Competent in the use of Microsoft Office applications, including Outlook, Word, Excel and PowerPoint.
• Proactive and willing to learn, develop and build a career within a Human Resources environment.
• Previous office or customer service experience; awareness of HR principles and employment practices; experience using HR systems or databases.

All apprenticeships are subject to passing enhanced background checks in aviation. This job description is intended to give an appreciation of the role and the range of duties and responsibilities to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed on an on-going basis. The apprentice will be required at all times to perform any other reasonable tasks, as requested by the Line Manager, in order to meet the operational needs of the business.

For any further information, please contact the Human Resources department [e-mail] London Luton Airport Operations Ltd collects your personal information when you submit your application. For more details about the personal information LLA collects, how we collect it, why we need it, what we do with it, how long we keep it and what your rights are, please see our privacy notice at www.london-luton.co.uk/privacy-notice .

LLA is committed to fostering, promoting and preserving a culture of diversity, equality and inclusion, as we carry out our mission. We will always be respectful and seek to learn from those different from ourselves. We strive to be an equal opportunities employer, and we are determined to ensure that no applicant or employee has a negative experience for being who they are. We welcome all applications!