Human Resources Business Partner

Hood Group Ltd.; Southend-on-Sea; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

31 days annual leave (including bank holidays)

Employee Assistance Program

Eye Care Vouchers

Pension Scheme

Health cash plan

£250 incentive on Refer a friend scheme

Social company events

Employee Recognition Scheme – Hood Heroes

Necessary professional equipment supplied

Job summary

A leading UK insurance services provider is seeking an experienced HR Business Partner to enhance their Human Resources team. This pivotal role involves supporting the Operations division with effective people strategies. The ideal candidate will have a strong HR generalist background, excellent communication skills, and a proven track record in managing change. Enjoy a collaborative work environment at this esteemed company, which offers generous annual leave and a range of employee benefits.

Qualifications

• Experience as a HR Business Partner with a strong operational background.
• Proven ability to enhance management capabilities.
• Strong interpersonal skills to build relationships.

Responsibilities

• Provide dedicated HR support to the Operations division.
• Utilise key data to inform decisions and recommend strategies.
• Manage ER casework and performance issues.
• Manage employee relations, performance, attendance, and ER matters.
• Build relationships within client group and with external stakeholders.
• Lead engagement and wellbeing initiatives.

Skills

Strong generalist HR background

Excellent communication skills

Change management

Coaching

Business acumen

Job description

Are a strategic thinker with a passion for people and a commitment to excellence, we would love to hear from you.

We are recruiting an experienced HR Business Partner (People Business Partner) to enhance our Human Resources team. This is a pivotal role reporting directly to Head of People team, this role is integral in synchronising our human resources strategy with overarching business goals, particularly within the Operations division.

Established in 1983, Hood Group is a UK-based insurance services provider with over four decades of industry expertise. We collaborate with start‑ups, consumer brands, and major insurers to deliver innovative insurance solutions. At Hood Group, we are committed to helping our partners, including John Lewis Partnership and Ticker Insurance, to transform their insurance propositions through pioneering business models and products.

Currently, we have entered an exciting phase of expansion, which is enhancing our capabilities and increasing our ability to effectively meet the evolving needs of the market and our partners. With a strong track record and a devoted customer care team, we are dedicated to delivering exemplary support to both our partners and their clients.

Key responsibilities

• Provide dedicated HR support to the Operations division, enabling managers to implement the people agenda effectively.
• Utilise key data to inform decisions and recommend strategies to senior stakeholders.
• Enhance management capabilities through coaching, e-learning, and other development tools.
• Manage ER casework, performance issues, attendance, and other employee relations matters.
• Maintain visibility and build robust relationships within your client group and with external stakeholders.
• Promote and implement initiatives focused on employee engagement and wellbeing.

About you

• Strong generalist HR background, experience as a HR Business Partner (People Business Partner), adapt in managing change, and a proven ability to add value and improve operational efficiencies.
• Excellent communication skills, strong business acumen, ability to challenge the status quo, and a history of building strong professional relationships.
• A keen interest in coaching, people development, and a strong operational background with some strategic experience.

Why Join us?

At Hood Group, we take pride in creating a collaborative working environment that nurtures creativity and encourages forward thinking. Joining our team means more than just achieving objectives - it's about being part of a community that makes working at Hood Group truly exceptional.

• We are offering 31 days annual leave (including bank holidays)
• Employee Assistance Program
• Eye Care Vouchers including discount on glasses
• Pension Scheme
• Health cash plan
• Incentive of £250 on Refer a friend scheme
• Social company events, we want you to be part of the Hood Group community
• Employee Recognition Scheme – Hood Heroes, we celebrate and recognise your contribution to Hood Group
• We will supply your laptop and any other necessary professional equipment as required