Human Resources Business Partner

Medpro; London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading company in healthcare liability insurance is seeking a proactive HR Business Partner based in London. This role encompasses operational HR and strategic partnership responsibilities, providing support across various HR functions. The successful candidate will play a key role in fostering a high-performing and inclusive culture, ensuring compliance with employment legislation while enhancing their HR expertise.

Benefits

Hybrid flexible working

27 days annual leave + bank holidays

Private medical insurance

Life assurance

Qualifications

• 6+ years HR experience, ideally in insurance.
• Excellent verbal and written communication.
• Proficiency in MS Office, especially Excel.

Responsibilities

• Serve as HR advisor, support workforce planning and employee engagement.
• Oversee end-to-end employee lifecycle.
• Manage HR operations, including recruitment and onboarding.

Skills

Communication skills

Time management

Attention to detail

Problem-solving

Education

Proven experience in HR Generalist, Advisor, or Business Partner role

Experience in the insurance sector

Tools

MS Office

HRIS

Job description

MedPro Group is a Berkshire Hathaway company which has provided healthcare liability insurance since 1899. With over $1.5 billion in annual premium and more than 350,000 clients globally, MedPro Group is a leader in customised insurance, claims and patient safety & risk solutions for physicians, surgeons, dentists and other healthcare professionals, as well as hospitals, senior care and other healthcare facilities.

Outside of the US, MedPro offers malpractice insurance underwritten by Berkshire Hathaway sister companies, including Berkshire Hathaway European Insurance DAC (BHEI) and Berkshire Hathaway International Insurance Limited (BHIIL) who have each earned industry-leading financial strength ratings of AA+ (Standard & Poor's)*. We have a team of expert underwriters and claims specialists based in London, Manchester, Dublin and Lyon, working to provide the best service to our clients and protect their good names.

We specialise in healthcare liability insurance and are committed to providing peace of mind, expertise and choice to the global healthcare industry.

Role Overview

MedPro is seeking a proactive, detail-oriented HR Business Partner to join our dynamic London team and play a pivotal role in shaping our growing international business. This exciting opportunity blends operational HR responsibilities with strategic partnership, supporting both employees and managers across a broad spectrum of HR functions. You will collaborate closely with leadership to foster a high performing, engaged, and inclusive culture, ensuring alignment with company goals and compliance with employment legislation.

As we develop a robust, best-practice HR function, we are committed to nurturing a healthy and positive work environment. The successful candidate will gain hands-on exposure to every aspect of the HR function, rapidly enhancing their HR knowledge and expertise. This broad and varied role is ideal for a self-starter who thrives on autonomy and is eager to make a meaningful contribution to the firm's business objectives. If you are an enthusiastic HR professional looking to advance your career in a dynamic and supportive environment, this role is for you.

Key Responsibilities

Business Partnering

• Serve as a trusted advisor to managers, providing tailored HR guidance aligned with business objectives.
• Support strategic workforce planning, employee engagement initiatives, and talent management programs.
• Contribute to change management efforts and help build management capability across teams.
• Partner with business leaders to identify HR solutions that support team performance and development.

Compensation & Annual Review Process

• Support the annual compensation and performance review cycles, working closely with HR and Finance teams.
• Prepare and maintain tools, templates, and trackers to ensure accurate data collection and reporting.
• Use advanced Excel skills for data validation, analysis, modelling, and scenario planning.
• Assist in the preparation of presentations and materials that convert HR data into compelling business narratives for leadership.
• Ensure confidentiality and consistency throughout the compensation review process.

Employee Relations

• Provide expert, pragmatic advice on employee relations matters, ensuring alignment with employment legislation and internal policies.
• Lead on disciplinary and grievance processes from initial investigation through to resolution.
• Coach and support managers in managing performance issues and resolving workplace conflicts constructively.

HR Operations & Administration

• Oversee the end-to-end employee lifecycle including recruitment, onboarding, induction, offboarding, and employee changes.
• Maintain accurate and up-to-date records in the HR Information System (HRIS), ensuring data integrity and compliance.
• Prepare, collate, and organise data for internal audits and regulatory requirements as needed.
• Ensure ongoing adherence to HR policies and procedures, updating them to reflect legislative changes and company values.
• Act as payroll liaison, ensuring accurate and timely submission of payroll data for UK, France, and Ireland.

Learning & Development

• Support the delivery and tracking of learning and development initiatives that align with organisational goals.
• Assist in talent reviews, succession planning, and career development conversations.
• Collaborate with managers to identify skill gaps and training needs.

Talent Acquisition & Employer Branding

• Manage and support recruitment campaigns, from sourcing through to offer stage.
• Work with the Head of HR to enhance the employer brand in collaboration with the Marketing team, supporting the promotion of MedPro’s employee value proposition.
• Ensure a smooth and engaging onboarding and induction experience for all new employees.

This job description is not intended to be exhaustive. The candidate may be required to perform other related duties to meet the needs of the Division as it develops.

PERSON SPECIFICATION

Knowledge, skills and experience:

• Proven experience in an HR Generalist, Advisor, or Business Partner role (typically 6+ years).
• Experience of working in the insurance sector would be desirable although not essential
• Exceptional verbal and written communication skills, with the ability to produce high quality documentation and correspondence
• Proficiency in MS Office with extensive experience in Outlook, Word, Excel, and PowerPoint, demonstrating advanced Excel skills
• Proven experience managing and addressing sensitive employee relations matters
• Skilled in administering and optimising HRIS and ATS systems to support HR operations
• Excellent time management & organising skills with the ability to multitask and prioritise tasks
• Exceptional attention to detail and a strong commitment to ensuring accuracy in all tasks
• Self-motivated and resourceful, able to work independently whilst contributing effectively
• Highly adaptable and solutions orientated, thriving in fast-paced, agile environments
• Maintains the highest standards of confidentiality and integrity in handling sensitive information
• Strong interpersonal and communication skills, with the ability to build effective relationships both internally and externally, and to communicate with emotional intelligence

Employee Benefits Package includes:

• Hybrid flexible working: minimum 3 days in the office
• 27 days annual leave + Christmas shopping day + 8 bank holidays
• Private medical insurance as well as 'Everyday' cashback health plan
• Private pension with 10% employer contribution up to £10,000 per annum
• Life assurance
• Critical illness cover
• Employee Assistance Programme
• Volunteer programme which supports our Corporate Social Responsibility philosophy and commitment to our Inclusion & Belonging ethos
• Vibrant Sports and Social programme featuring regular all-employee events
• Complimentary Eyesight test

Salary: Commensurate with knowledge, experience and skills.