Human Resources Business Partner

Swoop Recruitment; England; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Award-winning training

Supportive leadership team

Modern HQ at Chiswick Business Park

Job summary

A leading property business in London seeks a Head of People Operations to shape employee experience. The role requires experience in managing people processes, driving change, and enhancing benefits. Candidates should have a strong grasp of people systems and be data-driven. This position is pivotal in a major transformation journey, offering a modern HQ environment.

Qualifications

• Strong grasp of people systems, processes and compliance.
• Confident in data-led decision-making, producing insights and KPIs.
• Ability to manage multiple priorities with a structured, proactive approach.
• Passionate about creating positive employee experiences and embedding cultural change.

Responsibilities

• Act as a subject matter expert, delivering transformational projects.
• Implement a new company-wide appraisal scheme and enhance benefits.
• Work closely with senior leaders, presenting ideas and influencing change.

Skills

People systems understanding

Data-led decision making

Multitasking and organization

Creating positive employee experiences

Job description

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This range is provided by Swoop Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

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Overview

Head of People Operations

We’re working with a leading property business with an outstanding reputation for innovation, growth, and customer experience. With over 60 offices across London, award-winning training, and a market-leading digital platform, they’re on an exciting journey of transformation – and people are at the heart of it.

They are now looking for a Head of People Operations to join their People & Culture function and play a pivotal role in shaping the employee experience. This is a fantastic opportunity for someone who thrives on building, improving, and simplifying people processes while driving real impact across the organisation.

The Role

Reporting to the HR Director, you’ll act as a subject matter expert, delivering a wide range of transformational projects; from implementing a new companywide appraisal scheme, to enhancing benefits, streamlining processes, and driving retention initiatives. You’ll work closely with senior leaders, presenting ideas and influencing change at the highest level.

This role is ideal for a people-focused project manager who combines strategic thinking with hands-on delivery. You’ll be empowered to design, embed, and continuously improve the people journey, ensuring that systems, policies and culture all align to attract, retain, and develop the very best talent.

What you’ll bring

• A strong grasp of people systems, processes and compliance
• Confidence in data-led decision making, producing insights and KPIs
• The ability to manage multiple priorities with a structured, proactive approach
• A passion for creating positive employee experiences and embedding cultural change

Why apply?

• Be at the centre of a major transformation journey in a well-established, ambitious organisation
• Work with a supportive and dynamic leadership team who value creativity and fresh thinking
• Enjoy a modern HQ at Chiswick Business Park, surrounded by green spaces, lakeside cafés, and community events
• Make a tangible difference to thousands of employees across the business

If you’re an experienced people operations leader who loves driving improvement and creating real impact, this role offers the perfect platform to thrive.

To apply or find out more, get in touch today.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Human Resources and Project Management

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