Human Resources Advisor

ISS Facility Services; Coventry; On-site; GBP 26,000 - 38,000; Full time

Job summary

ISS Facility Services is seeking an HR Advisor to provide expert HR support to managers and employees at University Hospital Coventry and Rugby St Cross. You will help apply policies, handle employee relations and performance management, and contribute to a positive, compliant workplace culture.

The role requires 1-2 years in HR advisory, strong communication, and proficiency with MS Office. You will join a collaborative Healthcare Division focused on delivering exceptional facilities services.

Qualifications

• 1-2 years' experience in a similar HR advisory role.
• Excellent interpersonal and communication skills with a customer-focused approach.
• Strong organisational and administrative abilities with attention to detail.
• Working knowledge of employment law and HR policies.
• Proficiency in Microsoft Office (Word, Excel).
• HR qualification (or working towards CIPD) desirable.

Responsibilities

• Provide expert HR advice to managers and employees on performance management, employee relations, and HR policies.
• Manage employee relations cases including investigations, disciplinary and grievance processes.
• Support the recruitment and onboarding process, including interviews and reference checks.
• Maintain accurate employee records and HR databases.
• Support the development and rollout of HR policies and procedures.
• Deliver or coordinate training to enhance employee capability and engagement.
• Promote and support employee engagement initiatives across the division.
• Stay up to date with employment law and HR best practice to ensure compliance.
• Provide guidance on compensation and benefits administration.

Skills

Interpersonal skills

Customer-focused

Organisational skills

Attention to detail

Education

CIPD qualification or working towards

Tools

Microsoft Word

Microsoft Excel

Job description

The HR Advisor will provide expert HR support and guidance to managers and employees, ensuring the consistent application of company policies, best practice, and employment law. You'll play a key role in driving a positive and compliant workplace culture through proactive employee relations, performance management, and engagement initiatives.,

• Provide expert HR advice to managers and employees on performance management, employee relations, and HR policies
• Manage employee relations cases including investigations, disciplinary and grievance processes
• Support the recruitment and onboarding process, including interviews and reference checks
• Maintain accurate employee records and HR databases
• Support the development and rollout of HR policies and procedures
• Deliver or coordinate training to enhance employee capability and engagement
• Promote and support employee engagement initiatives across the division
• Stay up to date with employment law and HR best practice to ensure compliance
• Provide guidance on compensation and benefits administration 1-2 years' experience in a similar HR advisory role
• Excellent interpersonal and communication skills with a customer-focused approach
• Strong organisational and administrative abilities with attention to detail
• Working knowledge of employment law and HR policies
• Proficiency in Microsoft Office (Word, Excel)
• HR qualification (or working towards CIPD) desirable
• Ability to handle confidential information with professionalism and discretion ISS is a leading global facilities management organisation, delivering exceptional cleaning, catering, security, logistics, and retail services across the healthcare sector. We are looking for a dedicated and people-focused HR Advisor to join our Healthcare Division, supporting our teams across University Hospital Coventry and Rugby St Cross., This is an excellent opportunity for a confident and proactive HR professional to join a dynamic and supportive team within one of the UK's largest facility services providers.