Human Resources Administrator

Bright Horizons UK; London; On-site; GBP 30,000 - 32,000; Full time

Job summary

A leading company in childcare solutions seeks a Family Care Programme Administrator in London. This permanent, full-time role involves supporting employees and managers during parenting leave transitions, with responsibilities spanning communication, record maintenance, and internal HR guidance. Candidates must hold a CIPD Level 3 qualification and possess strong organizational and communication skills.

Qualifications

• HR experience in a corporate setting is required.
• CIPD qualification is essential.
• Confident handling family leave queries.

Responsibilities

• Manage the Parenting mailbox and respond to queries.
• Guide employees through parenting leave processes.
• Maintain accurate records and trackers.

Skills

Organisational skills

Communication skills

IT skills

Education

CIPD Level 3

Job description

Job Title: Family Care Programme Administrator (HR Administrator)

Salary: £30k–£32k (DOE)

Hours: 37.5/week, Mon–Fri, Office-based (Possibility of x 1 WFH day/week after training)

Location: Goldman Sachs, London

Type: Permanent, Full-Time, On-site

CIPD Qualification is essential

Overview:

Support the EMEA Family Care Programme at a major financial firm by providing HR administrative support and guidance to employees and managers during parenting leave transitions. Promote a positive, values-driven workplace.

Key Responsibilities:

• Manage the Parenting mailbox and respond to queries
• Guide employees through parenting leave processes
• Maintain accurate records and trackers
• Liaise with internal teams and escalate complex cases
• Support internal communications and update intranet content
• Assist with year-end activities and document reviews

Requirements:

• HR experience in a corporate setting
• Confident handling family leave queries
• Strong organisational, communication, and IT skills
• CIPD Level 3 (Essential)

Personal Attributes:

• Proactive, detail-oriented, and collaborative
• Able to thrive in a fast-paced environment
• Committed to inclusivity and continuous improvement

Note: All roles are subject to Enhanced DBS checks. We welcome applicants from all backgrounds and will consider reasonable adjustments.