Human Resources Administrator

Mulberry England; England; On-site; GBP 25,000 - 30,000; Full time

Job summary

A renowned retail company is looking for a Human Resources Administrator to support HR functions and projects effectively. The ideal candidate will need excellent communication skills, IT literacy, and the ability to manage sensitive information confidentially. This office-based position in Chilcompton requires a minimum three days' presence per week with opportunities to contribute to HR's continuous improvement. Competitive compensation and a supportive workplace culture are offered.

Responsibilities

• Provide end to end HR Administrative support across the full employee lifecycle.
• Administer all HR related documents including contracts of employment.
• Manage the leaver process and notify the relevant departments.
• Maintain key employee data with absolute accuracy.
• Ensure employees are paid correctly and on time.
• Review and update central HR documentation.
• Respond to employee queries in a timely manner.
• Ensure right to work documentation remains valid and compliant.
• Support in administering employee benefits.
• Identify opportunities for improvement in HR processes.

Skills

Excellent written and verbal communication skills

IT literate with good working knowledge of Microsoft Office

Strong planning skills

Meticulous with a good eye for detail

Excellent organisational skills

Confidentiality

Team player

Reliable and self-motivated

Solutions focused problem solver

Experience in an administrative role

Education

HR experience in a similar role

Tools

Microsoft Office

Job description

Overview

Join to apply for the Human Resources Administrator role at Mulberry England.

This is an administrative role within the central HR Operations & Payroll team, providing HR administration support to the HR function and the wider Mulberry business.

Reporting to the HR Operations & Payroll Manager, this role has a strong administrative focus and will also support other HR projects within the team's remit. The HR Administrator will work closely with the wider HR team to ensure a high-quality, efficient and confidential HR service is provided.

This role is based in our office in Chilcompton (your own transport is essential; parking is available on-site) and will require a minimum of three days per week in the office.

Responsibilities

• Provide end to end HR Administrative support across the full employee lifecycle, aiding the delivery of HR services to global Mulberry employees.
• Administer all HR related documents including contracts of employment and any other amendments to employee terms and conditions.
• Management of the leaver process, detailing any outstanding or overtaken entitlements to be settled in the employees' final pay, processing the necessary and notifying the relevant departments.
• Manage the employee data entry into the HR system maintaining key employee data with absolute accuracy.
• Act as a key point of contact for payroll colleagues to ensure employees are paid correctly, on time and helping them with any queries that may arise.
• Alongside the HR Operations & Payroll Manager, review and update central HR documentation (e.g., letter and contract templates) in line with legislative changes and best practice.
• Oversee employee queries that come into the HR Inbox and respond to queries in a timely manner, escalating queries for support to resolve.
• Work with HR Advisors and HR Business Partners to ensure all right to work documentation remains valid and compliant with UK legislation.
• Support with administering employee benefits.
• Work with a mindset of continuous improvement, proactively spotting opportunities to improve ways of working.
• Demonstrate and understand the Mulberry brand and employee values acting as an ambassador and role model for the employee and brand values.

Culture

• Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit.
• Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues.
• Act as an ambassador for Mulberry and communicate positively about the brand.

Sustainability

• As a certified B Corp business, incorporate environmentally responsible practices into your work wherever possible. Support the business's Five Cs strategy in addressing Climate, Cultivation, Craft, Culture and Circularity. Promote a greener, more sustainable future.
• Support to foster an environment where diversity is embraced and all individuals feel valued, respected and included. Promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities.

Skills and Knowledge required

• Excellent written and verbal communication skills, with the ability to listen and assimilate relevant information.
• IT literate with good working knowledge of Microsoft Office applications.
• Process orientated with strong planning skills.
• Diligent and meticulous with a good eye for detail.
• Excellent organisational skills and initiative, with the ability to manage the day-to-day HR processes effectively with minimal supervision.
• Works with absolute confidentiality.
• A team player with strong interpersonal and relationship building skills.
• Reliable and self-motivated.
• Solutions focused problem solver.
• Experience in an administrative role.

Preferred qualifications

• HR experience in a similar role

Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at [e-mail].