HubSpot Operations & Automation Specialist

Peopleworth; Ledston; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Collaborative culture

Growth opportunities

Job summary

Peopleworth is seeking a HubSpot Administrator to join our busy HubSpot environment, with around 2 to 3 years of hands-on experience. You will manage CRM data, build workflows, maintain properties, and support Sales Hub and Marketing Hub use across the business.

You’ll work with users across a dynamic team, troubleshoot issues, create reports and dashboards, and help keep automation and integrations running smoothly. A service-focused approach and clear communication are essential.

Qualifications

• Approximately 2 to 3 years of practical experience working with HubSpot in an administrative, CRM, marketing operations, sales operations, or similar role.
• Demonstrated experience building and troubleshooting HubSpot workflows.
• Practical experience creating and maintaining custom properties across HubSpot CRM objects.
• Working knowledge of HubSpot Sales Hub and Marketing Hub.
• Experience supporting common CRM integrations or connected tools, ideally including scheduling, meeting, or communication platforms.
• Experience with user, team, role, or permission management within HubSpot.
• Ability to create and maintain reports and dashboards that provide useful operational information.
• Strong attention to detail, particularly when working with CRM data, automation logic, and platform configuration.
• Good problem-solving skills and the ability to investigate platform issues methodically.
• Clear communication skills and a service-focused approach when supporting non-technical users.
• HubSpot certifications in Marketing Hub, Sales Hub, CRM, or Revenue Operations are advantageous but not essential.

Responsibilities

• Provide day-to-day support to HubSpot users and respond to platform questions and requests in a timely and helpful manner.
• Build, test, maintain, and troubleshoot HubSpot workflows supporting sales, marketing, and enrolment-related processes.
• Create, update, and maintain custom properties across contacts, companies, and deals while following appropriate data governance practices.
• Maintain pipelines, forms, email templates, lists, segments, reports, dashboards, and other commonly used HubSpot features.
• Investigate workflow errors, failed automations, and unexpected outcomes, documenting fixes and escalating more complex issues where appropriate.
• Support integrations between HubSpot and tools such as Google Meet, Calendly, sales dialling platforms, and other relevant systems.
• Assist with user accounts, teams, permissions, and access settings to ensure users have appropriate platform access.
• Maintain clear records of platform requests, priorities, progress, and completed work.
• Support CRM data quality by identifying inconsistencies, maintaining clean properties, and following agreed processes for data management.
• Communicate clearly with non-technical users and help them make effective use of HubSpot.

Skills

HubSpot Administration

Workflow building

CRM data management

Sales Hub

Marketing Hub

Integrations

Reporting & dashboards

Data governance

Problem solving

Communication

Tools

HubSpot

Google Meet

Calendly

Job description

Peopleworth is seeking a HubSpot Administrator to join our busy HubSpot environment, with around 2 to 3 years of hands-on experience. You will manage CRM data, build workflows, maintain properties, and support Sales Hub and Marketing Hub use across the business.

You’ll work with users across a dynamic team, troubleshoot issues, create reports and dashboards, and help keep automation and integrations running smoothly. A service-focused approach and clear communication are essential.