HubSpot Administrator

Peopleworth; Leeds; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Collaborative culture

Career growth opportunities

Job summary

Peopleworth is seeking a HubSpot Administrator to support day-to-day operations of a growing HubSpot environment. The role focuses on workflow maintenance, CRM data integrity, and effective user support across Sales Hub, Marketing Hub, and reporting areas.

The successful candidate will work closely with users across a busy environment, maintaining pipelines, forms, emails, lists, reports, and dashboards while resolving issues and driving process improvements.

Qualifications

• 2–3 years of hands-on HubSpot admin/CRM experience.
• Experience building and troubleshooting HubSpot workflows.
• Creating and maintaining custom properties across HubSpot objects.
• Knowledge of HubSpot Sales Hub and Marketing Hub.
• Experience supporting CRM integrations with scheduling/meeting tools.
• Experience with user/team/permission management in HubSpot.
• Ability to create and maintain reports and dashboards.
• High attention to detail with CRM data and automation logic.
• Strong problem-solving and methodical investigation skills.
• Clear, service-oriented communication for non-technical users.
• HubSpot certifications are advantageous but not essential.

Responsibilities

• Provide day-to-day support to HubSpot users and respond to questions.
• Build, test, maintain, and troubleshoot HubSpot workflows for sales, marketing, enrolment processes.
• Create/update custom properties across contacts, companies, and deals with data governance.
• Maintain pipelines, forms, email templates, lists, segments, reports, and dashboards.
• Investigate workflow errors and escalated issues; document fixes.
• Support integrations between HubSpot and tools like Google Meet and Calendly.
• Assist with user accounts, teams, permissions, and access settings.
• Maintain records of platform requests, priorities, progress, and completed work.
• Support CRM data quality and data governance practices.
• Communicate clearly with non-technical users to maximise platform use.

Skills

HubSpot administration

Workflows

CRM data management

Reporting & dashboards

Problem-solving

Clear communication

Tools

Calendly

Google Meet

Job description

At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group.

Role Overview

This is an opportunity for a HubSpot Administrator with approximately 2 to 3 years of hands-on experience to support the day-to-day operation of an established HubSpot environment.

The role is well suited to someone who enjoys solving user problems, building and maintaining workflows, managing CRM data, and keeping sales and marketing processes running smoothly. You will work closely with users across a busy environment, taking ownership of routine platform administration while developing deeper expertise across Sales Hub, Marketing Hub, reporting, integrations, and automation.

Requirements

• Approximately 2 to 3 years of practical experience working with HubSpot in an administrative, CRM, marketing operations, sales operations, or similar role
• Demonstrated experience building and troubleshooting HubSpot workflows
• Practical experience creating and maintaining custom properties across HubSpot CRM objects
• Working knowledge of HubSpot Sales Hub and Marketing Hub
• Experience supporting common CRM integrations or connected tools, ideally including scheduling, meeting, or communication platforms
• Experience with user, team, role, or permission management within HubSpot
• Ability to create and maintain reports and dashboards that provide useful operational information
• Strong attention to detail, particularly when working with CRM data, automation logic, and platform configuration
• Good problem-solving skills and the ability to investigate platform issues methodically
• Clear communication skills and a service-focused approach when supporting non-technical users

HubSpot certifications in Marketing Hub, Sales Hub, CRM, or Revenue Operations are advantageous but not essential.

Key Responsibilities

• Provide day-to-day support to HubSpot users and respond to platform questions and requests in a timely and helpful manner
• Build, test, maintain, and troubleshoot HubSpot workflows supporting sales, marketing, and enrolment-related processes
• Create, update, and maintain custom properties across contacts, companies, and deals while following appropriate data governance practices
• Maintain pipelines, forms, email templates, lists, segments, reports, dashboards, and other commonly used HubSpot features
• Investigate workflow errors, failed automations, and unexpected outcomes, documenting fixes and escalating more complex issues where appropriate
• Support integrations between HubSpot and tools such as Google Meet, Calendly, sales dialling platforms, and other relevant systems
• Assist with user accounts, teams, permissions, and access settings to ensure users have appropriate platform access
• Maintain clear records of platform requests, priorities, progress, and completed work
• Support CRM data quality by identifying inconsistencies, maintaining clean properties, and following agreed processes for data management
• Communicate clearly with non-technical users and help them make effective use of HubSpot

Benefits

• Collaborative, people-centred performance culture.
• Opportunities to grow in a fast-paced environment.

Our Recruitment Process

• Application Submission: Complete the online form and answer brief application questions
• Initial Screening: Your application is reviewed for role alignment; successful candidates move to the longlist
• Video Interview Stage: You'll be invited to record short responses to 3-4 role-specific questions
• Live Interviews: Shortlisted candidates join first-round interviews (and, where applicable, second or third rounds depending on the role)
• Final Shortlist & Verification: Reference and background checks are completed
• Offer & Contracting: Successful candidates receive formal offers and contract documents
• Pre-boarding & Onboarding: Once accepted, you'll complete a pre-boarding process before officially joining your employing organisation within the Employer Group

Throughout every stage, we value clear communication, respectful engagement, and timely feedback.