HubSpot Implementation Specialist

Bespoke Digital Agency; Manchester, Chorley; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Birthday day off

Ongoing training and development

Regular team meetups

Job summary

Bespoke Digital Agency is seeking an experienced HubSpot Implementation Specialist to join our delivery team. You will support and lead onboarding and implementation projects, helping clients configure, adopt and optimise HubSpot across multiple Hubs in line with business goals.

You will work closely with clients to translate requirements into practical HubSpot solutions, balancing hands-on implementation with advisory work.

Qualifications

• 4+ years of experience onboarding clients onto the HubSpot ecosystem.
• Proven track record of successful HubSpot implementations across multiple Hubs.
• Experience owning accounts from post-sales to project handover, and beyond.
• Comfortable in agile, fast-paced SMB environments, where adaptability and problem-solving are key.

Responsibilities

• Lead seamless HubSpot onboarding, customising implementations to fit business needs.
• Provide training and guidance to help clients effectively adopt HubSpot.
• Troubleshoot technical and process-related challenges during setup.
• Advise clients on best practices to maximise ROI from HubSpot.
• Maintain up-to-date expertise on HubSpot features and industry best practices, sharing insights internally and externally.
• Identify and recommend opportunities for clients to expand their HubSpot usage for long-term success.

Skills

HubSpot onboarding

HubSpot implementations

Client management

Communication skills

Problem solving

Business acumen

Sales Hub

Marketing Hub

Service Hub

Agile

Tools

HubSpot platform

Job description

Bespoke Digital is a UK based B2B digital growth agency that combines HubSpot consultancy and implementation with enterprise-level website delivery and multi-channel lead generation. We work with ambitious B2B organisations to connect digital strategy, websites, CRM, automation, reporting and customer journeys, helping them generate demand, convert opportunities and drive sustainable growth.

As a HubSpot Diamond Solutions Partner, we provide onboarding, implementation, optimisation, integration and training across all HubSpot Hubs, ensuring clients get maximum value from their technology investment.

Our approach brings together strategic thinking, technical expertise, commercial understanding and hands‑on delivery. This enables us to act as a true growth partner, helping businesses align their commercial objectives with the digital infrastructure, processes and systems needed to achieve them.

Role Overview

We are looking for an experienced HubSpot Implementation Specialist to join our HubSpot delivery team.

In this role, you will support and lead HubSpot onboarding and implementation projects, helping clients configure, adopt and optimise HubSpot in line with their business goals. You will work closely with clients to understand their processes, translate requirements into practical HubSpot solutions, and support successful delivery across multiple Hubs. You will also help clients improve how they use HubSpot over time, identifying opportunities for better reporting, automation, data quality, sales process alignment, marketing effectiveness and customer engagement.

This role suits someone who is confident working directly with clients, technically capable within HubSpot, commercially aware, and comfortable balancing hands‑on implementation with advisory and problem‑solving work.

Key Responsibilities:

Client Onboarding & Implementation

• Lead seamless HubSpot onboarding, customising implementations to fit business needs.
• Provide training and guidance to help clients effectively adopt HubSpot.
• Troubleshoot technical and process‑related challenges during setup.
• Advise clients on best practices to maximise ROI from HubSpot.
• Maintain up‑to‑date expertise on HubSpot features and industry best practices, sharing insights internally and externally.
• Identify and recommend opportunities for clients to expand their HubSpot usage for long‑term success.

Collaboration & Business Development

• Work closely with sales, marketing, and customer success teams to ensure smooth implementations.
• Contribute to client proposals and sales presentations.
• Manage multiple onboarding projects simultaneously, ensuring timely delivery and high client satisfaction.

What We’re Looking For:

Experience & Expertise

• 4+ years of experience onboarding clients onto the full HubSpot ecosystem.
• Proven track record of successful HubSpot implementations across multiple Hubs.
• Experience owning accounts from post‑sales to project handover, and beyond.
• Comfortable in agile, fast‑paced SMB environments, where adaptability and problem‑solving are key.
• Extensive knowledge of HubSpot Sales Hub, Marketing Hub, and Service Hub (Professional & Enterprise levels).

Skills & Attributes

• Exceptional communication skills (written and verbal)-able to simplify complex technical concepts.
• Strong problem solving and troubleshooting abilities.
• High level of business acumen, able to align HubSpot solutions with broader business goals.
• Understanding of sales and digital marketing strategies.
• Commitment to continuous learning and professional growth.
• High level of ethics, integrity, and customer‑centric mindset.

What We Offer:

• Remote‑first approach (or work from our Manchester/Chorley offices)
• Enjoy a bonus day off to celebrate your birthday, because we believe in work‑life balance!
• Ongoing training and development opportunities
• Regular in‑person team meetups (Summer & Christmas events!)
• Exciting client portfolio-work with SMBs & enterprise brands across various industries