HubSpot CRM Manager

Menzies LLP; Staines-upon-Thames; On-site; GBP 40,000 - 60,000; Full time

Job summary

Menzies LLP is seeking a HubSpot CRM Manager to enhance CRM efficiency and support business growth from their Staines office. The role involves managing HubSpot operations, improving data processes, and collaborating across departments to drive client engagement and reporting capabilities. Join a diverse team that values innovation and employee well-being.

Benefits

Private medical cover

Pension matching

Enhanced parental leave

Agile working culture

Volunteering days

Wellbeing initiatives

Qualifications

• Strong background in HubSpot CRM management.
• Technical knowledge of HubSpot and custom report building.
• Experience in automating processes and improving data management.

Responsibilities

• Manage HubSpot's day-to-day operations and ensure maximum value.
• Develop and implement strategies for CRM efficiency and reporting.
• Provide training and support to internal teams on CRM usage.

Skills

CRM Management

Data Management

Automation

Problem-Solving

Communication

Tools

HubSpot

Job description

Menzies is an equal opportunities employer which means that we recruit, employ, train, pay, and promote regardless of race, religion, national origin, gender, sexual orientation, disability or age. We are building a first-class team and, to do so, we know that we need a diverse mix of talented people doing their best work.

If you’re ready to make an impact, lead with purpose, and work in a place where your voice truly matters, keep reading!

Are you a skilled CRM professional ready to take ownership of a key system in a growing data-driven business? Menzies are looking for a HubSpot CRM Manager to drive efficiencies and innovation across our sales, marketing, and client service functions based from our Heathrow (Staines) office. If you're passionate about creating seamless processes, data management and integration, and improving data-driven decision-making, this is the role for you.

About the Role:

As our HubSpot CRM Manager, you'll be responsible for the strategic management, building reports and optimisation of our CRM system, ensuring it's fully aligned with business goals. You'll collaborate closely with different departments to streamline processes, improve data accuracy, and leverage automation for smarter workflows. With a focus on enhancing customer experience and improving reporting capabilities, your work will directly support our ambitious growth plans.

At Menzies, our culture is our cornerstone. We blend technical excellence with genuine care for our people and clients. With 700 colleagues in the UK, we’ve built a culture based on shared values and mutual respect. Here’s why you’ll love working with us:

People First: Our work-life balance isn’t just talk. From agile working to generous leave, we create space for what matters to you and this is why we were recognised as one of the Best Places to Work 2024
Work with Inspiring Clients: You’ll be working with a range of clients so no two days will be the same.
Collaborate Across The Firm: Working with various people across the firm to raise the profile of Menzies Academy
Innovate with Purpose: We’re always looking for better ways to work—leveraging tech, simplifying complexities, and delivering value.
Empathy at Our Core: We don’t just serve our clients; we build trusted relationships that stand the test of time.

Here’s what you’ll be doing:

Take charge of HubSpot's day-to-day operations, ensuring the system delivers maximum value to the firm.

Custom build reports and have strong technical knowledge of HubSpot

Develop and implement strategies that enhance CRM efficiency, segmentation, and reporting.

Collaborate with our innovation team, marketing and business development team, and Partners to boost lead generation and prospect/client engagement through the CRM.

Lead efforts to integrate research data into the system, improving tracking, analysis, and reporting.

Drive the automation of workflows, emails, and client touchpoints to save time and improve consistency.

Provide training and ongoing support to internal teams, ensuring everyone is equipped to use the CRM system to its full potential.

Analyse CRM data, monitor performance, and generate actionable insights that support strategic decision-making.

Ensure that CRM processes adhere to industry data compliance standards and best practices.

What We’re Looking For:

• A strong background in HubSpot CRM management, with a track record of optimising CRM systems in a business environment.
• Technical knowledge of HubSpot and able to build custom reports and ‘back-end’ functionality
• Experience in automating processes, improving data management, and driving effective reporting.
• A collaborative mindset, with the ability to work across departments and drive CRM adoption.
• Excellent problem-solving and analytical skills, with the ability to translate data into actionable insights.
• Strong communication skills, with experience training teams and supporting users at all levels.
• Understanding of GDPR and data compliance practices is advantageous.

Why Join Us?

At Menzies, we know that success starts with our people. That’s why we offer:
Career Development: From learning opportunities to career coaching, we’ll help you achieve your goals.
Competitive Benefits: Private medical cover, pension matching, and enhanced parental leave, to name a few.
Flexibility That Works for You: Agile working is embedded in our culture.
Perks That Go Beyond: From volunteering days to wellbeing initiatives, we care about your whole self.

To find out more about our benefits please read here

We’re a leading UK accountancy and advisory firm with a passion for supporting businesses across the globe. Our #BrighterThinking approach combines finance expertise with strategic commercial insights, helping our clients thrive in an ever-changing world.

Join a firm that’s as ambitious as the businesses we support. Bring your expertise to Menzies and help us deliver brighter thinking, every day.

When we require external assistance with our vacancies, we will reach out to our PSLsupply chain.Please be aware that we operate a very strict PSL policy with close relationships with our suppliers and cannot respond toagencies outside of the PSL. Please do not contact individual hiring managers.