Hub Operations Manager

DPD UK; Hinckley; On-site; GBP 59,000 - 72,000; Full time

Benefits offered by this job

Company car or cash alternative

Bonus scheme

Cycle2Work Scheme

Dining Cards

Holiday trading

Job summary

DPD UK is recruiting an experienced Hub Operations Manager to join our high‑performing hub operations team at Hinckley, driving KPI achievement and inspiring front‑line managers from the front.

This permanent, 40‑hour role features night shifts (18:30–03:00) across five out of seven days, a company car or cash alternative, an attractive bonus scheme, and a range of benefits designed to reward performance and commitment.

Qualifications

• Experience in logistics, warehouse or distribution industries.
• Ability to run a fast-paced operation and lead high-performing teams.
• Experience monitoring performance and analysing data to drive improvements.
• Outstanding communication skills to influence strategy.
• Decisive, time-efficient decision-making and problem resolution.
• Demonstrated resilience, self-motivation and flexibility.

Responsibilities

• Lead and inspire a team of Sortation managers to achieve KPIs.
• Ensure hub objectives: health & safety, quality, security, productivity and cost.
• Recruit, develop and retain staff, including temporary workforce planning.
• Collaborate with other department management to improve operations.

Skills

Logistics experience

People management

Data-driven decisions

Communication skills

Resilience & flexibility

Job description

Salary: circa £65,000 plus bonus and car allowance

Working hours: Monday to Friday (18:30 - 03:00)

DPD is a member of DPDgroup, one of Europe's leading parcel delivery networks, and aims to be the most sustainable delivery company in the UK, with a turnover of over £2 billion. We also deliver the best service, use the best technology and recruit and retain the best people in the industry.

Contract: Permanent - 40 hours per week

Salary: circa £65,000 plus bonus and car allowance

Location: Hub 4 - Hinckley

Working hours: Monday to Friday (18:30 - 03:00)

DPD is a member of DPDgroup, one of Europe's leading parcel delivery networks, and aims to be the most sustainable delivery company in the UK, with a turnover of over £2 billion. We also deliver the best service, use the best technology and recruit and retain the best people in the industry.

Job Description

We are currently recruiting for an experienced Hub Operations Manager to join and strengthen our highly experienced hub operations management team and help our people to achieve ever-greater heights by leading and inspiring from the front. Could this be you?

In this role you will be part of the management team who ensure the smooth running of our operation within our purpose built Hub. You will be based within X hub and will be responsible for engaging, motivating and leading a team of Sortation managers in order to achieve operational Key Performance Indicators.

Additionally you’ll also have accountability for;

• Achieving all Hub objectives to include; Health and Safety, quality, security, productivity and cost to deliver outstanding service to our Depots and customers.
• Recruitment, development and retention of staff including planning and allocation of temporary workforce during busy periods
• Liaising and building strong working relationships with management teams at all levels within other departments to improve the overall operation.

Qualifications

What we’re looking for;

• You will have extensive experience in logistics, warehouse or distribution industries.
• You will have the ability to run a fast paced operation, managing and motivating high performing operational teams.
• Experience of monitoring performance, with the ability to analyse data in order to identify improvements and successfully implement change.
• Outstanding communication skills with the ability to influence strategy.
• Decisive and effective decision-making, problem resolution and time management skills.
• Demonstrate high levels of resilience, self-motivation and flexibility.
• Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Hard Work and Accountability.

Additional Information

Job Specifics

This role will require you to work night shifts across any 5 out of 7 days, you will manage your working hours across these days and times, which will mean working weekends as required.

A full UK driving licence is essential.

Remuneration

Your package will include an excellent basic salary, company car or cash alternative, attractive bonus scheme that is based on individual and company targets. As well as this you have access to some other fantastic optional benefits such as Cycle2Work Scheme, Dining Cards, Holiday trading and discounts and savings on 1000’s of retailers.

DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. There is a culture of recognition and reward within DPD to include; long-service awards, a special recognition programme for those individuals that go above and beyond, and the DPD Personality of the Year award.

If successful you can look forward to the exciting prospect of joining an increasingly successful and expanding business, that through its constant innovation, has revolutionised the express parcel industry and continues to define its outlook for the future.

DPD is a Valuable 500 company and a Disability Confident Employer