Sortation Manager (Hubs)

DPD Group; Hinckley; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Holiday trading

Enhanced parental leave

Life insurance 4x salary

Free onsite parking

Retail discounts

Milestone Days off

Eye care support

Job summary

DPD Group is recruiting an experienced Sortation Manager to lead our hub operations in a high-volume environment. You will manage a team of warehouse operatives responsible for loading/unloading trailers and ensuring precise parcel sortation to support our delivery network.

The role demands strong leadership, proactive problem solving, and robust reporting capabilities to sustain health, safety, and performance standards across the hub.

Qualifications

• Experience in a fast paced operation with people management responsibilities.

Responsibilities

• Lead a team of warehouse operatives engaged in loading/unloading and sortation.
• Oversee accurate sortation to meet KPIs and deliver high service levels to Depots and customers.
• Ensure health & safety, productivity, and cost targets are met.
• Resolve operational issues promptly while maintaining process quality.
• Provide comprehensive reporting and data analysis to improve performance.

Skills

People management

Team leadership

Communication

Data reporting

Driving licence

Problem solving

Tools

Google Chrome

MS Office

Job description

Due to the launch of our new Hub Operation supporting our expanding Out-of-Home (OOH) network—including automated parcel lockers and PUDO pickup points,we are recruiting an experienced Sortation Manager to join our hub operations team. In this role, you will lead high-volume sortation to ensure seamless, accurate processing for customer-convenient deliveries.

• Days of Work: Monday to Friday
• Hours of Work: 08:00 - 16:30

DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of over £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.

DPD is a Valuable 500 company and a Disability Confident Employer.

Job Description

We are currently recruiting for an experienced Sortation Manager, to help strengthen our hub operations team.

In this role you will be managing a team of warehouse operatives making sure that they are engaged, organised and motivated, while they either unload or load trailers that arrive at site or are waiting to depart to our network of Depots. You will oversee the accurate sortation of the parcels to ensure this is achieved in line with Key Performance Indicators.

Other key accountabilities will be;

• Achieving the Hubobjectives relating to Health & Safety, productivity, and cost to deliver outstanding service to our Depots and customers
• Manage all operational procedures ensuring the immediate resolution of any problems, whilst maintaining a high quality in all of our processes.

Qualifications

What we’re looking for;

• You will have experience in a fast paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team.
• You will have strong communication skills with the ability to inspire, motivate and manage team.
• Decisive and effective decision-making, problem resolution and time management skills.
• Demonstrate high levels of resilience, self-motivation and flexibility.
• Excellent computer skills with the ability to use Google chrome applications
• The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.
• You will be highly vigilant to any unscrupulous activity taking swift and appropriate action when required.
• Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
• A full UK driving licence

Additional Information

About our benefits:

We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Free onsite car parking for all employees
• Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends
• Free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.