Hub Allocator

East of England Community Health and Care NHS Trust; Wymondham; On-site; GBP 21,000 - 28,000; Full time

Job summary

East of England Community Health and Care NHS Trust is seeking an administrative assistant to support the Community Nursing and Therapy teams. You will allocate patient appointments, receive and process referrals, and help manage patient data in the database, distributing information to other services as needed.

The role requires strong IT skills, problem solving, and organisational abilities, with excellent attention to detail and a commitment to high-quality customer care when communicating

Responsibilities

• To allocate patient appointments for the Community Nursing and Therapy teams.
• To receive and process referrals and data into the service, using patient database, distributing information to other services / agencies as necessary.
• To maintain good customer care when communicating with the public and health / social care professionals.
• The role requires good IT, problem solving and organisational skills and excellent attention to detail.

Job description

• To allocate patient appointments for the Community Nursing and Therapy teams.
• To receive and process referrals and data into the service, using patient database, distributing information to other services / agencies as necessary.
• To maintain good customer care when communicating with the public and health / social care professionals.
• The role requires good IT, problem solving and organisational skills and excellent attention to detail.