HR Transformation Lead

YTL UK Group; Bath; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

A combined pension contribution of up

Career progression and professional

25 days' holiday rising to 28 withs

The opportunity to sell up to five

The opportunity to buy up to ten days

Healthcare package

Life assurance of up to eight times

Electric car via salary sacrifice

Cashback and discounts from 3,000+"} ,

Job summary

YTL UK is seeking an HR Improvements Lead to join our People team on a two-year fixed-term contract in Bath. You will drive transformation across the HR Service Centre, combining analytics with practical change to deliver a more efficient and resilient service.

Reporting to HR leadership, you’ll review processes, improve data quality, support AI-enabled journeys, and lead change activities across Payroll, Resourcing and IT.

Qualifications

• Experience working in HR Operations, Shared Services, transformation or project delivery environments.
• Strong analytical and problem-solving skills to identify trends and improvements.
• Advanced Excel and reporting skills with accurate data handling.
• Ability to manage competing priorities and work collaboratively.
• Excellent communication and the ability to explain complex information simply.
• Experience creating or improving processes, guidance, templates or communications using plain English.
• Strong stakeholder management and cross-team collaboration.
• Knowledge of data protection requirements, employment legislation, HR policies and risk controls.
• Degree-level qualification; CIPD Level 5 advantageous.

Responsibilities

• Support key HR transformation projects, including job title reviews, role rationalisation and local agreement review activities.
• Identify opportunities to simplify HR processes, reduce manual work and improve the experience for colleagues and managers.
• Help to shape and improve the use of AI by enhancing content, processes and user journeys to reduce avoidable queries.
• Use data and reporting to identify trends, investigate issues and recommend practical solutions that improve service delivery.
• Lead data quality activities, including root cause analysis, corrective actions and the introduction of improved controls.
• Review and improve HR letters, templates and guidance to ensure they are clear, engaging and easy to understand.
• Work closely with HR colleagues, Payroll, Resourcing, IT and other stakeholders to scope and deliver improvements.
• Support change initiatives through planning, communication, testing and implementation activities.
• Track progress, risks, actions and benefits to ensure improvement activities are well managed and deliver value.
• Provide flexible support across the wider People team to help deliver improvement and transformation priorities.

Skills

Analytical skills

Problem solving

Advanced Excel

Reporting

Stakeholder management

Communication skills

Attention to detail

Change management

Education

Degree-level qualification or equivalent experience

CIPD Level 5 (advantage)

Job description

YTL UK is seeking an HR Improvements Lead to join our People team on a two-year fixed-term contract in Bath. You will drive transformation across the HR Service Centre, combining analytics with practical change to deliver a more efficient and resilient service.

Reporting to HR leadership, you’ll review processes, improve data quality, support AI-enabled journeys, and lead change activities across Payroll, Resourcing and IT.