HR Support Officer

Confidential; England; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Generous reward and benefits package

Job summary

Confidential is seeking an organised HR professional to deliver proactive, people-focused operational support across the full employee lifecycle. You will work closely with the HR Manager, own day-to-day HR operations, and help develop HR systems and processes to improve employee experience across the organisation.

The role requires 3–5 years of HR administration experience, CIPD Level 3, and strong interpersonal skills.

Qualifications

• 3–5 years of experience in HR administration or operational HR in a busy environment.
• CIPD Level 3 qualification.
• Excellent interpersonal and communication skills.
• Ability to manage competing priorities and work independently.
• Strong IT and reporting skills with the ability to maintain confidentiality.

Responsibilities

• Deliver proactive, people-focused operational HR support across the full employee lifecycle.
• Own day-to-day HR operations and ensure an efficient HR service.
• Contribute to the development and implementation of HR systems and processes.
• Coordinate employee engagement, wellbeing and employer branding initiatives.
• Work with the HR Manager to build relationships and identify improvement opportunities.

Skills

Interpersonal skills

Communication

Organisational skills

Problem-solving

Education

CIPD Level 3

Tools

HRIS

Job description

Your new company

The organisation works with customers globally, providing innovative technical solutions, product support, and regulatory compliance expertise.

Your new role

To deliver proactive, people-focused operational support across the full employee lifecycle, ensuring an efficient, responsive and positive HR service for employees and managers across the organisation Working closely with the HR Manager, the post holder will take ownership of day-to-day HR operations, contribute to the development and implementation of HR systems and processes, and coordinate employee engagement, wellbeing and employer branding initiatives. The role requires an experienced, highly organised and personable individual who can work independently, manage competing priorities, build positive relationships across the business and continually identify opportunities to improve HR service delivery and the employee experience.

What you'll need to succeed

• 3 5 years' experience in HR administration or operational HR within a busy, fast-paced environment.
• CIPD Level 3 qualification.
• Excellent interpersonal and communication skills, with a naturally approachable, outgoing and people-focused manner.
• Proven ability to manage competing priorities, work independently, and take ownership without constant supervision.
• Strong organisational skills, attention to detail, and the ability to maintain confidentiality.
• Experience using HR systems and maintaining accurate employee data, with strong IT and reporting skills.
• Demonstrable initiative, resilience and a proactive approach to problem-solving and continuous improvement.

What you'll get in return

A generous reward and benefits package