HR Support Apprentice

Sureserve; London Borough of Waltham Forest; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Competitive salary

24 days annual leave + bank holidays

Employee benefits portal

Job summary

Sureserve is seeking an ambitious HR Support Apprentice to join our team in Waltham Abbey. This role offers hands-on experience across recruitment, onboarding, employee relations, payroll support and HR administration while earning a Level 3 HR Support qualification.

Join a growing team in a supportive environment with extensive training and opportunities to progress within the HR function. Salary is £18,720 per annum, with a 40-hour week, Monday to Friday.

Qualifications

• GCSEs (or equivalent) in English and Math at grade C or above
• Ability to travel to office location with limited access to public transport
• A genuine interest in building a career in Human Resources, ideally within a service-led or operational environment

Responsibilities

• Assist recruitment, onboarding, employee relations, payroll support and HR administration
• Gain a nationally recognised Level 3 HR Support qualification while working and learning

Skills

Organised

People-focused

Willing to learn

Education

GCSEs English and Maths (C or above)

Job description

Sureserve provide market leading compliance and energy services across the UK, with close to 5000 employees working from over 30 offices.

Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future.

Kick-start your HR career with Sureserve Compliance Electrical! We're looking for an ambitious HR Support Apprentice to join our growing team in Waltham Abbey. This is your opportunity to earn while you learn, gaining a nationally recognised Level 3 HR Support qualification alongside hands-on experience across recruitment, onboarding, employee relations, payroll support, and HR administration. If you're organised, people-focused, and ready to build a career in HR, we'll give you the tools, training, and support to succeed.

Join a business that keeps homes safe and compliant across the UK while investing in the next generation of talent. You'll work closely with experienced HR professionals, develop valuable workplace skills, and enjoy fantastic benefits. Start your future with Sureserve and take the first step towards a rewarding career in Human Resources, with dedicated training, real-world experience, and genuine opportunities to progress as you grow.

Why Join Us

You’ll be part of a supportive team that values expertise, reliability and great customer service. We offer a positive working environment, opportunities for development and the chance to make a meaningful impact, in the communities we serve.

Education, Experience and Qualifications:

• Essential: GCSEs (or equivalent) in English and Math at grade C or above
• Essential: Ability to travel to office location with limited access to public transport
• A genuine interest in building a career in Human Resources, ideally within a service-led or operational environment

Salary: £18,720 per annum

Location: Waltham Abbey

Contract Type: Apprenticeship

Working Hours: 40hrs per week

Working pattern: Monday-Friday

Holiday entitlement: 24 days, plus bank holidays

Benefits

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

• Competitive salary
• 24 days annual leave plus bank holidays
• Sureserve Benefits Hub, accessing over 1000's retail discounts
• Virtual GP service, 24/7, 365 days, available for employees and your immediate family
• Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
• Bike2Work scheme

In addition, the role offers

• Sureserve Benefits Hub, accessing over 1000's retail discounts
• Virtual GP service, 24/7, 365 days, available for employees and your immediate family
• Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
• Home & Electronics - salary sacrifice purchase scheme

Equal Opportunities

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Reasonable Adjustments

As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [insert email address here]

Pre-employment Checks

Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks.