HR Shared Services Specialist

American President Lines; Ashby-de-la-Zouch; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

competitive annual leave

holiday buy scheme

pension

life assurance

Job summary

CEVA Logistics UK&I in Ashby-de-la-Zouch is hiring an HR Shared Services Specialist to deliver a high-quality HR service across the business. You will manage day-to-day HR activities across the employee lifecycle, act as a trusted contact for queries, and drive continuous improvement through HR systems and data accuracy in line with GDPR and company policies.

This hybrid, Monday to Friday role involves supporting projects, audits, training, and maintaining intranet content, while building strong

Qualifications

• Experience in a fast-paced HR or Shared Services environment.
• Strong Excel, data management and reporting skills.
• Ability to handle confidential information with discretion.

Responsibilities

• Provide day-to-day support across the employee lifecycle and act as a trusted contact for HR queries.
• Escalate complex matters to HR Business Partners or senior stakeholders as appropriate.
• Maintain data integrity and ensure activity complies with GDPR, governance and policies.
• Support HR projects, audits and continuous improvement initiatives.
• Maintain HR intranet content and promote manager self-service to build a consistent, customer-focused service.

Skills

Excel

Data management

Reporting

HR systems

HR ticketing system

Stakeholder management

Communication

Tools

HR ticketing system

HR software

Job description

Ashby-de-la-Zouch, GB

HR Shared Services Specialist

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, weRise inMotion. Your career is always on the move,growingas fast and as far as your ambition takes you. Join a global team ofnearly 200nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job.It’sa journey on which you rise.

YOUR ROLE

Our HR Shared Services team, based in Ashby-de-la-Zouch, is looking for an experienced HR Shared Services Specialist to join the team. In this role, you will play a key part in delivering a high-quality, responsive HR service across the business, while driving operational excellence through continuous improvement, effective use of HR systems and the ongoing enhancement of processes and employee experience.

This is a hybrid, Monday to Friday role.

WHAT ARE YOU GOING TO DO?

Reporting into the HR Shared Services Manager, you will provide day-to-day support across the employee lifecycle, acting as a trusted point of contact for HR queries while taking ownership of more complex and time-critical activities and knowing when matters should be escalated to HR Business Partners or senior stakeholders. You will have a strong understanding of HR policies, procedures and employee lifecycle processes. Accuracy and attention to detail will be essential when managing sensitive activity such as starters, leavers, contractual changes, pay reviews, redundancy and medical severance calculations, TUPE activity and employee data. You will be confident reviewing complex information, maintaining data integrity and ensuring all activity is delivered in line with GDPR, internal governance and company policies.

You will also support HR projects, audits and continuous improvement initiatives, identifying opportunities to simplify processes, improve efficiency and enhance the employee experience. Strong analytical skills will be important, with the ability to produce accurate standard and ad-hoc reports and use data to support informed business decisions. Working closely with the wider HR team and Centres of Excellence, you will help ensure the smooth delivery of TUPE transfers and other large-scale projects. You will also support training and knowledge sharing, maintain accurate HR intranet content and promote manager self-service, while helping to build a consistent and customer-focused HR service across the business.

WHAT ARE WE LOOKING FOR?

Our ideal candidate will be an experienced HR professional with a strong understanding of the full employee lifecycle and experience working in a fast-paced HR or Shared Services environment.

You will be highly organised, accurate and comfortable managing high volumes of work and competing priorities. Strong Excel, data management and reporting skills are essential, alongside confidence using HR systems and ideally an HR ticketing system. Experience of process improvement, HR transformation and maintaining HR guides and processes would be desirable.

Excellent communication and customer service skills are essential, with the ability to build strong relationships and manage stakeholders at all levels. You will be approachable, professional and solutions-focused, with the ability to handle confidential information with discretion.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status.
Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland. IND2