HR Shared Services Specialist

CEVA Logistics; Ashby-de-la-Zouch; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Competitive annual leave

Holiday buy scheme

Pension

Life assurance

Job summary

CEVA Logistics in Ashby-de-la-Zouch is looking for an experienced HR Shared Services Specialist to deliver a high-quality HR service across the business, driving continuous improvement and accurate HR data. This hybrid, Monday to Friday role supports day-to-day employee lifecycle activities, handles HR queries, and collaborates with HR Partners and the wider team to ensure GDPR and policy compliance.

You will contribute to training, intranet updates, and manager self-service while upholding

Qualifications

• Experience in full employee lifecycle within a fast-paced HR/Shared Services environment.
• Strong Excel, data management and reporting skills are essential.
• Experience with HR systems and HR ticketing systems is desirable.
• Ability to handle confidential information with discretion and maintain data integrity.

Responsibilities

• Provide day-to-day HR support across the employee lifecycle.
• Act as a point of contact for HR queries and escalate to HR Business Partners as needed.
• Ensure data accuracy and GDPR compliance in HR records.
• Produce standard and ad-hoc HR reports to support decisions.
• Support HR projects, audits and continuous improvement initiatives.
• Promote manager self-service and maintain accurate HR intranet content.

Skills

Excel

Data management

Reporting

HR systems

Ticketing system

Stakeholder management

Communication

Job description

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise.

YOUR ROLE

Our HR Shared Services team, based in Ashby-de-la-Zouch, is looking for an experienced HR Shared Services Specialist to join the team. In this role, you will play a key part in delivering a high-quality, responsive HR service across the business, while driving operational excellence through continuous improvement, effective use of HR systems and the ongoing enhancement of processes and employee experience.

This is a hybrid, Monday to Friday role.

WHAT ARE YOU GOING TO DO?

Reporting into the HR Shared Services Manager, you will provide day-to-day support across the employee lifecycle, acting as a trusted point of contact for HR queries while taking ownership of more complex and time-critical activities and knowing when matters should be escalated to HR Business Partners or senior stakeholders. You will have a strong understanding of HR policies, procedures and employee lifecycle processes. Accuracy and attention to detail will be essential when managing sensitive activity such as starters, leavers, contractual changes, pay reviews, redundancy and medical severance calculations, TUPE activity and employee data. You will be confident reviewing complex information, maintaining data integrity and ensuring all activity is delivered in line with GDPR, internal governance and company policies.

You will also support HR projects, audits and continuous improvement initiatives, identifying opportunities to simplify processes, improve efficiency and enhance the employee experience. Strong analytical skills will be important, with the ability to produce accurate standard and ad-hoc reports and use data to support informed business decisions. Working closely with the wider HR team and Centres of Excellence, you will help ensure the smooth delivery of TUPE transfers and other large-scale projects. You will also support training and knowledge sharing, maintain accurate HR intranet content and promote manager self-service, while helping to build a consistent and customer-focused HR service across the business.

WHAT ARE WE LOOKING FOR?

Our ideal candidate will be an experienced HR professional with a strong understanding of the full employee lifecycle and experience working in a fast-paced HR or Shared Services environment.

You will be highly organised, accurate and comfortable managing high volumes of work and competing priorities. Strong Excel, data management and reporting skills are essential, alongside confidence using HR systems and ideally an HR ticketing system. Experience of process improvement, HR transformation and maintaining HR guides and processes would be desirable.

Excellent communication and customer service skills are essential, with the ability to build strong relationships and manage stakeholders at all levels. You will be approachable, professional and solutions-focused, with the ability to handle confidential information with discretion.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.