HR Services Administrator

RAC; Walsall; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

RAC is seeking an experienced HR Administrator to join their fast-paced HR Service team. In this hybrid role, you will support the full employee lifecycle, handling onboarding, payroll, and general HR administration. The RAC offers a competitive salary, annual bonus, and various benefits such as FREE RAC Breakdown cover and a colleague share scheme.

Benefits

FREE RAC Breakdown cover from day one

Colleague Share Scheme

Car salary sacrifice scheme

Group Life Assurance up to 4 x salary

Health and wellbeing benefits

Qualifications

• Strong customer focus with high-quality service delivery.
• Experience with HR and payroll systems.
• Strong computer skills across Microsoft Office applications.

Responsibilities

• Produce contracts/offers of employment and ensure documentation quality.
• Assist with monthly payroll data and check payroll documents.
• Provide HR-related advice to line managers and employees.

Skills

Customer Focus

Attention to Detail

Organization

Problem Solving

Time Management

Communication

Tools

Microsoft Excel

Microsoft Word

Job description

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RAC are on the lookout for an experienced HR Administrator to join our talented, friendly, and fast-paced HR Service team.

As an HR Administrator at the RAC, you'll be integral to supporting the business, line managers, and employees in all things HR and play an important part in the full employee lifecycle. You'll be involved in a wide range of HR aspects including onboarding, payroll, reward and benefits, as well as general HR admin.

This position is a hybrid role with two days in the office and three days working from home.

Accountabilities will include, but not limited to:

• Produce contracts/offers of employment, enabling a seamless transition into the business, and provide relevant documentation for contract adjustments.
• Ensure documents produced are checked and validated for quality.
• Initiate and track pre-employment screening via third parties, ensuring all checks are completed within FCA guidelines and legal requirements.
• Assist with the collation of data for the monthly payroll, querying anomalies and missing data.
• Monthly checking and validating payroll documents, providing clear instructions to the payroll provider.
• Provide timely day-to-day advice to line managers and employees on general HR-related queries.
• Support the annual processing of P11Ds, including queries regarding the application of tax.
• Handle day-to-day administration within the colleague’s lifecycle, including statutory payments and deductions.
• Update the HR/Payroll System with required information for payment and business reporting requirements.

What you will need

The successful candidate will have a strong customer focus with a drive to deliver high-quality service to all areas of the business. The RAC is a fast-paced, diverse organization and will require you to work well under pressured deadlines with excellent attention to detail, strong organization, and time management skills. A natural problem solver who can communicate confidently and comfortably.

You will be able to demonstrate strong computer skills across the full range of Microsoft Office applications, especially Excel, Word, and mail merge, along with prior experience of HR and payroll systems.

In return, we offer:

At the RAC, our colleagues do whatever it takes to help our customers. And we believe in rewarding you in return. Along with a competitive salary, there's an annual bonus scheme. Plus, you'll enjoy these additional benefits:

• FREE RAC Breakdown cover from day one
• Colleague Share Scheme – a unique opportunity to become an owner of our business and share in the future success of the RAC!
• Car salary sacrifice scheme – including offers on electric vehicles
• Group Life Assurance of up to 4 x salary
• Health and wellbeing benefits – including healthcare cash plan and private medical insurance.

We’re committed to developing a culture that is representative of the diverse communities we serve and one that is open, accessible, collaborative, and inclusive. We welcome applicants of all backgrounds and experiences.