HR Programs & Operational Excellence Lead, EMEA

Vertiv; Greater London; On-site; GBP 80,000 - 120,000; Full time

Job summary

Vertiv is seeking an HR Programs & Operational Excellence Lead for EMEA, responsible for driving transformation and standardization across the region. This role requires leadership in key HR programs and a strong focus on delivering measurable outcomes.

Ideal candidates will have over 10 years of progressive HR experience, skills in program management, and a proven ability to work in complex, global environments. The position can be based in any Vertiv locations across EMEA.

Qualifications

• 10+ years of progressive experience, including experience in program management or HR transformation roles.
• Proven experience in global or matrixed organizations with complex structures.
• Understanding of EMEA regulatory frameworks.

Responsibilities

• Lead regional HR programs ensuring alignment with business priorities and cost targets.
• Drive VOS adoption and HR process standardization across EMEA.
• Own the EMEA HR Management Operating System (MOS) and monitor KPIs.

Skills

Stakeholder management

Communication

HR transformation

Program management

Data-driven decision making

Change management

Fluency in English

Education

Bachelor's degree in Human Resources, Business, or related field

Master's preferred

Job description

The HR Programs & operational Excellence lead for EMEA will play a pivotal role in driving transformation, standardization, and operational excellence across the region. This position is responsible for leading key HR programs- including fixed cost optimization, HR transformation, etc. - to ensure consistent delivery, capability building, and process rigor.

This role will act as the central orchestrator for major regional HR initiatives, providing leadership and governance across projects that enable efficiency, compliance, and scalability. The incumbent will also lead the EMEA HR Management Operating System (MOS), ensuring robust governance of HR KPIs, reporting, and metrics.

The role will report to Vice President HR EMEA and will be a member of the EMEA Leadership teams. The role can be based in any of the Vertiv Hub or manufacturing locations across EMEA.

Locations

• Bedford, United Kingdom
• Burnfoot, Ireland
• Campsie, United Kingdom
• Redhill, United Kingdom
• Southampton, United Kingdom

Key Responsibilities

• Program Leadership and Execution
  • Lead regional HR programs ensuring alignment with business priorities and cost targets in close partnership with the EMEA HRLT
  • Lead HR transformation initiatives for EMEA, ensuring process standardization, compliance, and effective communication across all EMEA entities.
  • Support regional M&A activities in partnership with global BD team
• Process Excellence and Standardization
  • Drive VOS (Vertiv Operating System) adoption and HR process standardization across EMEA to enhance efficiency, transparency, and accountability.
  • Identify opportunities for policy or process standardization, and drive them to a regional or global standard working closely with relevant stakeholders
• HR Operating Rhythm
  • Own the EMEA HR Management Operating System (MOS), ensuring identification and regular monitoring of KPIs, census data, and performance metrics.
  • Collaborate closely with members of the EMEA HRLT to drive MOS
  • Partner with HR analytics and finance teams to ensure accurate and timely HR reporting for leadership reviews.
  • Drive Problem Solving Reviews (PSR) for "Red" KPIs in strong partnership with relevant KPI owners
  • Support periodic operating review (QBR, MOR, etc.) preparation and facilitate alignment across EMEA HR teams.
• HRBP Leadership and Capability Development
  • Drive continuous improvement and standardization in HRBP operating practices, reinforcing a strong culture of accountability and data-driven decision making.
  • Provide coaching and guidance to HRBPs on process execution, program delivery, and change management.

Qualifications

• Bachelor's degree in Human Resources, Business, or related field; Master's preferred.
• 10+ years of progressive experience, including experience in program management or HR transformation roles.
• Proven experience in global or matrixed organizations with complex structures.
• Understanding of EMEA regulatory frameworks, and change management practices.
• Demonstrated ability to balance strategic thinking with operational delivery under tight timelines.
• Excellent stakeholder management, communication, and influencing skills across multiple levels.
• Strong business acumen with ability to influence senior executives and drive measurable outcomes.
• Fluent in English; additional European languages a plus.

Success Profile

• Operational Integrator: Connects strategy and execution, ensuring seamless delivery of complex programs.
• Process Champion: Promotes standardization, governance, and continuous improvement.
• Change Leader: Drives transformation with discipline, empathy, and precision.
• Trusted Advisor: Provides credible, data-driven insights that enhance decision-making and organizational efficiency.