HR & People Services Coordinator

University Centre Peterborough; Peterborough; Remote; GBP 27,000 - 33,000; Full time

Benefits offered by this job

43 days annual leave incl. BH

LGPS pension

On-site parking

Wellbeing programme

Professional development sponsorship

Vivup employee benefits

Job summary

Inspire Education Group in Peterborough, UK, is hiring a People Services Officer to provide first-line HR guidance and administrative support across the employee lifecycle. You will be a trusted contact for line managers, handling policy-aligned advice, and managing key HR processes with accuracy.

Working with senior People Services colleagues, you will help maintain data integrity in HRIS, support maternity and flexible working administration, probation checks, and contribute to a compliant,

Qualifications

• Proven ability to provide first-line HR guidance and support across the employee lifecycle.
• Strong knowledge of HR policies, procedures and employment administration.
• Ability to manage confidential information with discretion and accuracy.

Responsibilities

• Provide accurate, timely first-line HR advice and guidance to line managers in line with IEG policies and procedures.
• Oversee end-to-end maternity and family leave administration, advising staff on policy, entitlements, and paperwork.
• Actively coordinate the probation management process, monitoring conduct and performance reviews and highlighting exceptions.
• Support informal employee relations matters, including absence management, conduct, and performance, alongside HR Advisors and People Partners.
• Prepare investigation and hearing case files, take accurate meeting minutes, and process contract variation letters.
• Maintain accurate, confidential employee records and update HRIS systems to ensure data integrity for workforce reporting and metrics.
• Assist with learning and organisational development tasks as directed by the Group L&OD Manager.
• Support employee reward and benefits provisions and generate key HR reporting metrics (such as turnover, absence, and EDI).
• Contribute to continuous improvement projects, uphold health and safety, and ensure full compliance with GDPR, safeguarding, and EDI standards.

Skills

HR policies

Employment administration

Communication skills

Data handling

Education

CIPD qualification

Tools

HRIS systems

Job description

Inspire Education Group in Peterborough, UK, is hiring a People Services Officer to provide first-line HR guidance and administrative support across the employee lifecycle. You will be a trusted contact for line managers, handling policy-aligned advice, and managing key HR processes with accuracy.

Working with senior People Services colleagues, you will help maintain data integrity in HRIS, support maternity and flexible working administration, probation checks, and contribute to a compliant,