HR & People Manager

National Museums; Kendal; Hybrid; GBP 32,000 - 40,000; Part time

Benefits offered by this job

Auto-enrolment pension

Free venue entry (staff and family)

Staff discounts

Employee Assistance Programme

Eye tests for DSE users

Travel reimbursement

Job summary

Lakeland Arts is seeking an HR and People Manager to champion the employee and volunteer journey from recruitment to development, embedding strong HR practices and values.

You will lead a people strategy prioritising equality, diversity, inclusion and wellbeing, ensuring compliant HR policies and a supportive environment.

Qualifications

• Experience managing payroll, employee relations, and HR administration.
• Ability to develop and implement HR policies and procedures.
• Experience leading HR strategy within a senior leadership context.
• Experience working with volunteering policies and governance.

Responsibilities

• Manage all core HR functions, including payroll, employee relations, admin, learning and development.
• Oversee recruitment processes, supporting with job descriptions, adverts, and induction strategies.
• Develop and update HR policies, ensuring alignment with organisational goals and legal requirements.
• Ensure compliance with best practices in volunteer and employment policies.
• Lead on HR strategy and advise on policy and procedure within the Senior Leadership team.

Job description

Job Title: HR and People Manager
Salary: £40,000.00 per annum FTE
Hours: 30 hours per week
Location: Hybrid Working, to include all Lakeland Arts sites in Bowness and Kendal
Reporting to: CEO
Term: Full-time/ Part-time, permanent

Purpose

Your primary objective is to champion the employee and volunteer journey, from recruitment to development and promotion, while embedding good HR practices and Lakeland Arts’ values. You’ll lead the development and implementation of a people strategy that prioritises equality, diversity, inclusion and employee well-being. Through effective managements of HR policies, procedures and systems, you’ll ensure compliance and promote a supportive working environment conducive to productivity and growth.

Key Responsibilities

• Manage all core HR functions, including payroll, employee relations, admin, learning and development.
• Oversee recruitment processes, supporting with job descriptions, adverts, and induction strategies.
• Develop and update HR policies, ensuring alignment with organisational goals and legal requirements.
• Ensure compliance with best practices in volunteer and employment policies.
• Lead on HR strategy and be an active member of Senior Leadership team advising on HR policy and procedure to support the development of Lakeland Arts.
• Support managers with day to day employee relations issues and provide management of complex cases where needed, including dispute resolution performance management grievance and disciplinary procedures.
• Collaborate with line managers to support on appraisals, performance management and objective setting.
• Provide leadership in talent attraction, retention, development and succession planning initiatives.
• Ensure accurate payroll processing and manage employee data effectively.
• Coordinate training programs and promote employee and volunteer engagement.
• Monitor HR KPI’s and lead initiatives to improve staff well-being and satisfaction.
• Prepare reports for senior management and Board of Trustees and other internal and external bodies, e.g. Arts Council England
• To support and develop the Staff Representative Group, acting as a communication link between staff and Leadership team to move initiatives forward.

This job description outlines the principal responsibilities and duties of the post holder. It isn’t meant to be, nor is it, an exhaustive list of specific responsibilities and duties. The post holder will be expected to undertake any other duties which could reasonably be expected as being within the remit of the post and which arise out of changes of legislation, regulations, orders, rules and working practices, methods and procedures and reviews, as directed from time to time.

Additional Information

This post is part-time/ Full-time working 30/ 37.5 hours across Monday – Friday. Please state your preferred working pattern in your application.

Candidates must demonstrate that they can fulfil the requirements of the post.

The annual leave entitlement for this post is 33 working days (made up of 20 statutory days, eight Public Bank Holidays and 5 contractual days) per annum. Pro rata for part time roles.

Lakeland Arts offers an auto-enrolment pension scheme as well as a range of benefits including free entry into a range of partner venues in the UK, free entry into Lakeland Arts venues for immediate family and discounts in Lakeland Arts shops and cafes.

Lakeland Arts reimburses staff for travel and other expenses within agreed guidelines. The post holder will be expected to travel efficiently and in a timely manner between Lakeland Arts sites.

Lakeland Arts welcomes applications from people with protected characteristics.

Lakeland Arts offers all employees access to an Employee Assistance Programme as well as Eye Tests for DSE users.

Health and Safety

The post holder is required to carry out their duties in accordance with Lakeland Arts Health and Safety policies and procedures.

Diversity

The post holder is required to always have due regard to equal opportunities, and to work in a fair and reasonable manner towards all people, ensuring service standards are maintained for all cultur

National Museum Directors' Council, National Museums Liverpool, World Museum, WilliamBrown Street, Liverpool, L3 8EN