HR Ops Specialist

Bruin; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Bruin in London is seeking a Senior HR Operations Specialist to lead people operations in a hybrid role. You will own the full employee lifecycle, ensuring smooth onboarding, performance reviews, promotions and exits while keeping systems clean and audited.

You will report to the HR Director, oversee payroll with an outsourced provider, manage multiple HR platforms, and ensure compliance with UK law and FCA requirements.

Qualifications

• Experience in HR operations within regulated sectors is essential.
• Strong knowledge of UK employment law.
• Ability to handle confidential data with discretion.
• Proficiency with HR systems and data reporting.
• Experience with outsourced payroll providers is desirable.
• Pragmatic, results‑driven mindset with stakeholder skills.
• Resilience when handling sensitive people matters.

Responsibilities

• Manage end-to-end employee lifecycle from onboarding to exits.
• Maintain HR data accuracy and audit readiness.
• Produce workforce metrics for leadership.
• Oversee multiple HR platforms including core HRIS and LMS.
• Ensure compliance with UK employment law and FCA requirements.
• Oversee payroll accuracy with payroll team and outsourced provider.
• Administer benefits and pensions.
• Drive HR projects and system rollouts.
• Line manage an HR Operations Assistant.

Skills

HR operations

UK employment law

Confidential data handling

HR systems

Excel formulas

Outsourced payroll

Stakeholder management

Resilience

Job description

Senior HR Operations Specialist
London / Hybrid | Insurance Brokerage | Reports into the HR Director

Our client, a growing insurance brokerage, is looking for a Senior HR Operations Specialist to run the show on people operations. It's a hands‑on role for someone who can manage the details and think strategically in equal measure, in a business that takes regulation seriously.

What You'll Do

• Own the employee lifecycle end-to-end - onboarding, probation, reviews, promotions, exits
• Keep HR systems, records and data clean, accurate and audit‑ready
• Report on workforce metrics for leadership
• Manage several HR platforms, including the core HRIS, appraisal tool, engagement software and LMS
• Keep the business compliant with UK employment law and FCA people requirements (conduct, fitness and propriety, regulatory references)
• Oversee monthly payroll accuracy alongside the payroll team and an outsourced provider
• Administer benefits and pensions
• Drive process improvements and lead HR projects, from system rollouts to policy reviews
• Line manage an HR Operations Assistant

What You'll Bring

• Solid HR operations experience, ideally in insurance, financial services or another regulated sector
• Strong knowledge of UK employment law
• Sharp attention to detail and a safe pair of hands with confidential data
• Comfort with HR systems, reporting and Excel (formulas essential)
• Experience with outsourced payroll providers
• A pragmatic, get‑it‑done mindset with strong stakeholder skills
• Resilience when handling sensitive people matters