HR Operations Specialist - Europe/IMEA

Brown-Forman; Greater London; Hybrid; GBP 42,000 - 65,000; Full time

Job summary

Brown-Forman is seeking an HR Operations Specialist to be the go-to resource for onboarding, offboarding and HR data integrity across the employee lifecycle. In this hybrid role, you will handle Workday data quality, respond to employee inquiries and support payroll and benefits processing from our London office.

You will collaborate with global partners, maintain accurate records, and help drive smooth HR processes with a focus on accuracy, service, and a positive employee experience in a

Qualifications

• 2+ years of experience in an HR generalist, analyst or operations role.
• Experience with HRIS systems, preferably Workday.
• Excellent communication, interpersonal, and customer service skills.
• Highly organized and detail‑oriented with the ability to manage multiple tasks simultaneously.
• Ability to collaborate effectively with global partners across various time zones.
• Excellent verbal and written communication skills in English.

Responsibilities

• Review and process HR workflows in Workday and support HR initiatives.
• Oversee onboarding and offboarding, including contracts and data accuracy.
• Respond to employee inquiries and provide HR information.
• Assist with benefits and payroll administration and liaison with payroll teams.
• Maintain accurate HR data and support HR programs.

Skills

HR generalist experience

English communication

Organizational skills

Global collaboration

Customer service

Tools

Workday

Job description

In this role, you will be the heart of our day-to-day HR operations—serving as the go‑to resource for team members across the entire employee lifecycle. From welcoming new hires during onboarding and guiding seamless transitions to managing Workday data accuracy and supporting payroll and benefits, your work will directly impact our workplace culture and efficiency.

Meaningful Work From Day One

The HR Operations Specialist plays a vital role in ensuring smooth and efficient HR processes across the employee lifecycle. This role is responsible for onboarding and offboarding employees, responding to employee inquiries, supporting benefits and payroll administration, managing HR data, and providing assistance with HR initiatives. The ideal candidate is highly organized, detail‑oriented, and possesses excellent communication and problem‑solving skills.

What You Can Expect

Data Management

• Review and approve HR initiated business processes in Workday (WD).
• Provide support for reorganizations and other HR initiatives.
• Regularly audit WD data to ensure a high degree of accuracy is maintained.

Onboarding and Offboarding

• Manage the onboarding process for new hires, including preparing contracts, confirming accuracy of hire data into Workday, ensuring pre‑hire onboarding is complete, conducting orientation sessions, and ensuring a positive new hire experience.
• Manage the offboarding process for departing employees, including conducting exit interviews, processing paperwork, and providing support with final pay and benefits.

Employee Support

• Serve as the first point of contact for employees with HR‑related inquiries, including payroll questions, leave requests, employment verifications, and policy interpretation.
• Provide timely and accurate information to employees, escalating complex issues to appropriate HR team members as needed.

Benefits and Payroll Administration

• Assist with the administration of employee benefits programs, including health insurance, retirement plans and other local benefits.
• Ensure employee data in the payroll system (Workday) is accurate and up‑to‑date.
• Address employee inquiries related to benefits and payroll, acting as a liaison between employees and HR/payroll teams.

What You Bring To The Table

• 2+ years of experience in an HR generalist, analyst or operations role.
• Experience with HRIS systems, preferably Workday.
• Excellent communication, interpersonal, and customer service skills.
• Highly organized and detail‑oriented with the ability to manage multiple tasks simultaneously.
• Ability to collaborate effectively with global partners across various time zones.
• Excellent verbal and written communication skills in English.

What Makes You Unique

• Experience working in a global organization.
• Knowledge of payroll processes.

Working Arrangement

In‑office at the Brown‑Forman London Offices Monday to Thursday, with flexibility to work remotely on Fridays.

Who We Are

We believe great people build great brands. And we know there is Nothing Better in the Market than a career at Brown‑Forman. Being a part of Brown‑Forman means you will grow both personally and professionally. You will have the opportunity to solve problems, seize opportunities and generate bold ideas. You will belong to a place where teamwork matters and where you are encouraged to bring your best self to work.

What We Offer

Total Rewards at Brown‑Forman is designed to engage our people to ensure sustainable and profitable growth for generations to come. As a premium spirits company, we offer equitable pay structures for individual and company performance alongside a premium employee experience. We offer a range of premium benefits that reflect our company values and meet the needs of our diverse workforce.

Brown‑Forman Corporation is committed to equality of opportunity in all aspects of employment. It is the policy of Brown‑Forman Corporation to provide full and equal employment opportunities to all employees and potential employees without regard to race, colour, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status.

Business Area

Global People & Communications

Function

HR

City

London

State

Country: GBR