HR Operations Manager

Elior; London; Hybrid; GBP 70,000; Full time

Job summary

Join Elior as an HR Operations Manager in London, where you'll lead a team of HR Business Partners and drive strategic HR initiatives. You will engage with stakeholders, oversee employee relations and contribute to a supportive workplace culture. This role offers a competitive salary and generous benefits, including hybrid working options and wellness support.

Benefits

FREE On-Site Lunches

Flexible Working

Hybrid Working Model

31 days of holiday

Paid Charity Leave

Qualifications

• Proven experience in leading and coaching HR teams.
• Strong background in employee relations and TUPE.
• Ability to drive innovation in people strategy.

Responsibilities

• Lead and develop HR Business Partners.
• Oversee complex employee relations and ensure alignment with HR strategy.
• Collaborate with stakeholders to promote HR initiatives.

Skills

Communication

Problem Solving

Stakeholder Management

Education

CIPD qualification

Job description

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General information

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Are you a dynamic HR leader with a passion for people? We'relooking foran experienced HR Operations Manager to join our team and to champion a consultative, tailored HR approach that adds real value to our business. In this pivotal role, you'll lead our team ofHR Business Partners, delivering projects that align to our People strategy to ensure that we that attract, engage, develop, and recognise our colleagues across the company.

What you'll be doing...

Key Responsibilities:

Team Leadership & Development: Coach and develop our team of HR Business Partners to deliver high-quality, commercially focused HR advice. Ensuring a consistent, generalist approach that covers all aspects of the employee journey, from recruitment to retention.

Strategic HR Initiatives: Lead the development and implementation of innovative HR strategies, challenging existing practices to enhance our position as an industry leader. Oversee the delivery of cross-functional projects and ensure alignment with our overall HR Plan.

Complex Employee Relations: Provide support on complex employee relations cases, including TUPE transfers and tribunal activities. Ensure these processes are handled professionally and in a timely manner.

Collaboration & Stakeholder Engagement: Work closely with Learning & Development and Talent & Resourcing teams to support our People Vision of 'Empowered & inspired people delivering exceptional service within a great place to work.' Engage with senior stakeholders to promote HR initiatives and address business challenges.

What We Offer:

A chance to shape and deliver strategic HR projects that align with our overall business goals.

Opportunities to work on complex HR issues and develop innovative solutions.

A supportive environment where you can grow and lead a passionate HR team.

Working Pattern: Monday - Friday

What can you bring?

About You:

Experience: Proven experience in leading and coaching HR teams, with a strong background in employee relations and TUPE. CIPD qualification is a plus.

Skills: Excellent communication, problem-solving, and stakeholder management skills. Able to work with complex information and maintain meticulous attention to detail. Ability to drive innovation and develop people strategy, which deliver measurable ROI

Attributes: A proactive, flexible team player with a warm, friendly, and genuine approach. Passionate about delivering outstanding HR service and creating a great workplace culture.

Join us and be a key player in driving our HR excellence and business success!

Our way of saying thank you...

At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.

FREE On-Site Lunches: Enjoy complimentary lunches, saving you time & money while ensuring you stay nourished & energised throughout the day.

Support Your Way of Life:

Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments

Hybrid Working Model: Collaborate & innovate in the office three days a week while enjoying focused work-from-home days

Holiday Allowance: Relax & recharge with 31 days of holiday (including bank holidays)

Additional Holiday Purchase Option: Customise your time off by purchasing extra holidays

Family Leave: Prioritise family commitments with flexible leave options

Paid Charity Leave: Make a positive impact with two additional paid days for charity work

Big Enough for Growth, Small Enough to Connect:

Opportunities for career progression while developing a close-knit community

Supporting You Through Life’s Ups & Downs:

Access mental health support & comprehensive wellbeing benefits

Keeping Finances & Wellbeing in Mind:

Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle to work scheme

Why it’s great to work for us...

Elior is a multi-award-winning people business and one of the UK’s leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:

Workplaces & Office Space

Sporting Venues & Stadiums

Attraction & Heritage Sites

Public Sector & Defence

Health, Care & Hospitals

Schools, Colleges & Universities

Along with our purpose of enriching lives everywhere, every day, we’re committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.

That’s why 85% of colleagues tell us how proud they are to work for us!

Elior Celebrates EqualityOur aim is to celebrate a culture of equality, diversity, and inclusion, continuing to make Elior a great place to work!

Every colleague has a distinctive set of values, skills, and aspirations. To ensure that we attract, develop,and retain best people from the widest possible talent pool we're committed to providing an inclusive environment where our colleagues fulfil their potential and have the opportunity to succeed.

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