HR Operations Lead – Tech-Driven, Flexible Hybrid Role

Axon Moore; United Kingdom; Hybrid; GBP 42,000 - 54,000; Full time

Benefits offered by this job

28 days annual leave

7% employer pension

Life assurance

Employee Assistance Programme

Season ticket loan

Flexible hybrid working

Meaningful contribution

Job summary

Axon Moore is partnering with a national charity to appoint an HR Operations Manager who will own and continuously improve the HR service. You will lead a small team and drive a more efficient, tech-enabled employee experience across the full lifecycle.

You will oversee HR systems, data, reporting and policy compliance, while coaching the HR Adviser and HR Administrator. A CIPD Level 5 is required and candidates should have a proactive, collaborative approach.

Qualifications

• Experience delivering end-to-end HR services with a strong focus on data accuracy and reporting.
• Proven ability to lead, coach and develop HR staff and provide practical guidance to managers.
• Strong knowledge of UK employment law, GDPR and best HR practice.
• Demonstrated use of technology/automation to streamline HR processes.

Responsibilities

• Oversee HR operations across the full employee lifecycle, including recruitment, onboarding, payroll changes and offboarding.
• Improve HR systems, processes and workflows to cut duplication and admin.
• Explore opportunities to use technology, AI and self-service to boost efficiency.
• Maintain accurate employee records, HR data and workforce reporting.
• Manage HR policies and the Staff Handbook ensuring legal compliance.
• Set service standards and monitor quality and responsiveness of HR support.
• Coach and develop the HR team, establishing clear accountability.
• Provide practical HR guidance to managers and collaborate with Finance, IT and other teams.

Skills

HR operations

Full lifecycle HR

HR data & reporting

UK employment law & GDPR

People leadership

Technology & automation

Organization & communication

Collaborative mindset

Education

CIPD Level 5

Tools

HRIS

Job description

Axon Moore is partnering with a national charity to appoint an HR Operations Manager who will own and continuously improve the HR service. You will lead a small team and drive a more efficient, tech-enabled employee experience across the full lifecycle.

You will oversee HR systems, data, reporting and policy compliance, while coaching the HR Adviser and HR Administrator. A CIPD Level 5 is required and candidates should have a proactive, collaborative approach.