HR Operations & Delivery Apprentice

Lonza; Manchester; Hybrid; Confidential; Full time

Benefits offered by this job

Hybrid working policy

Apprenticeship training

Global benefits

Job summary

Lonza in Manchester offers an entry-level HR Operations & Delivery Apprenticeship designed to develop core HR skills. You will gain experience across HR processes, project management and continuous improvement initiatives within a Hybrid working setup.

The role includes 16 months of training toward a Level 3 HR Support qualification, with two days in the office and three days at home. Lonza emphasises an inclusive environment and global benefits access.

Qualifications

• Strong proficiency in Excel, PowerPoint and digital tools.
• Analytical mindset to interpret data and identify trends.
• Curious, proactive learner with a focus on continuous improvement.
• Ability to manage multiple tasks and priorities.

Responsibilities

• Build knowledge of HR processes across the employee lifecycle through exposure to HR Operations & Delivery projects.
• Support process mapping, root cause analysis and process improvement activities using Lean Six Sigma methodologies.
• Assist in identifying process inefficiencies and improvement opportunities to enhance service delivery and employee experience.
• Collaborate with HR colleagues across Talent Acquisition, Total Rewards and HR Digital.

Skills

Analytical mindset

Curious learner

Multitasking

Positive attitude

Interest in AI-enabled technologies

Education

Level 3 HR Support qualification

Tools

Excel

PowerPoint

AI-enabled technologies

Job description

HR Operations & Delivery Apprentice

Location – Manchester, United Kingdom
Hybrid Working Policy.

As the HR Operations & Delivery Apprentice , you will undertake a variety of responsibilities, both independently and under supervision, gaining valuable exposure to HR processes, project management and continuous improvement initiatives.

This role has been designed as an entry-level pathway into the HR Operations & Delivery team at Lonza. You will support the Process Excellence & Continuous Improvement (PECI) team in delivering an efficient, streamlined and high-quality service to the HR function and wider business.

What you will get:

• Full apprenticeship training will be provided, with the post holder working towards a Level 3 HR Support qualification. 16 months course.
• An inclusive and ethical workplace
• Hybrid working policy – 2 days in the office, 3 days working from home
• Access to global benefits via https://www.lonza.com/careers/benefits

What you will do:

• Build knowledge of HR processes across the employee lifecycle through exposure to a variety of HR Operations & Delivery projects.
• Support process mapping, root cause analysis and process improvement activities using Lean Six Sigma methodologies.
• Assist in identifying process inefficiencies and improvement opportunities to enhance service delivery and employee experience.
• Contribute to Continuous Improvement initiatives, including idea intake, documentation, tracking and reporting.

Collaborate with colleagues across HR, including Talent Acquisition, Total Rewards and HR Digital, gaining exposure to different areas of the function.

What we are looking for:

• Strong proficiency in excel PowerPoint and digital tools, with an interest in AI-enabled technologies.
• Analytical mindset with an ability to interpret data, identify trends and solve problems
• Curious and proactive learner with a passion for continuous improvement and process optimisation
• Ability to manage multiple tasks and priorities effectively.
• Positive attitude, resilience and willingness to learn and develop.

About Lonza

At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of.

Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we value diversity and are committed to creating an inclusive environment for all employees. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board.