HR & Operations Coordinator

Soane Britain; Greater London; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

Soane Britain is seeking a proactive HR & Operations Coordinator to support the full employee lifecycle and keep HR and office operations running smoothly. Working with the HR and Operations teams, you will handle recruitment, onboarding, benefits, performance processes, IT setup, and facilities tasks, ensuring a welcoming, efficient environment that lets colleagues do their best work.

The role requires 3+ years in HR admin or operations, strong organizational skills, discretion, and the ability

Qualifications

• 3+ years of experience in HR administration or operations, preferably within a fast-paced environment.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Experience with HRIS systems and Microsoft Suite.
• Excellent communication skills, both written and verbal.
• Ability to handle sensitive information with discretion.
• A calm and reliable presence, with the maturity to handle confidential matters and support colleagues with tact and discretion.
• Comfortable working both independently and collaboratively in a small team environment.

Responsibilities

• Manage HRIS system data, records, reporting and accuracy.
• Assist recruitment, postings, candidate screening, and ATS management.
• Prepare employee contracts, conduct references checks.
• Coordinate onboarding with IT for equipment and access.
• Support benefits enrollment and ongoing programs.
• Support performance management processes and employee engagement initiatives.
• Coordinate offboarding and return of company property.

Skills

HR administration

Operations coordination

Recruitment support

Onboarding processes

Data management

Communication

Discretion handling

Tools

Breathe HRIS

ATS system

Microsoft Suite

Culture Amp

Job description

Company Overview:

With an uncompromising commitment both to British manufacturing and to our customers worldwide, Soane’s mission is to design and make enduring and life-enhancing furniture, lighting, fabrics, and wallpapers. By working with a network of the finest craftspeople in Britain, we preserve traditional skills and nurture them for future generations.

As well as working with independent craft workshops across Britain, we have developed our own substantial in-house manufacturing operations in Leicester and the South of England. We have thriving showrooms in London and New York where our passionate and committed team champions exceptional British craftsmanship.

Purpose of the Position:

This role will suit someone who thrives on being a trusted and steady presence in a growing business priding themselves on being reliable, discreet, detail-mindedand confident in supporting colleagues across all levels.

The HR & Operations Coordinatoris responsible forsupporting the full employee lifecycle and ensuring the smooth running of HRand office operations. This role underpins Soane’s growing team by providing high-quality support at every stage of the employee journey,ensuring both prospective candidates and existing employees enjoy a seamless and positiveexperience.

Working closely with the HR and Operations teams, this role balances day-to-day administration with proactive supportinrecruitment, onboarding, employee engagement, and office management. The HR & Operations Coordinatorwill play apivotal roleinmaintainingan efficient, supportive, and welcoming environment that enables people to do their best work.

Duties and Responsibilities:

HR:

• Manage Breathe HRIS system, ensuringaccurateemployee records, data management, and reporting
• Assistin the recruitment process, including job postings, candidatescreening,first-line candidate communication,interviewcoordinationand ATS system management
• Prepare employee contracts, conduct references checks
• Manage new starter documentation and liaise with IT to ensuretimelysetup of equipment and access
• Facilitate the onboarding process to ensure new hires have seamless experience
• Assistin managing benefits programs,including enrollment and ongoing support
• Supportperformance management processes, includingCulture Amp 1-2-1, Goals setting andperformancereviews
• Coordinate exit interviews and ensure the smooth offboarding ofdepartingemployees.Manage the return of company property and ensure all administrative tasks are completed
• Provide general HR administrative support, includingwithHR projects, HR policies implementationand initiatives asrequired
• Work with HR Manager to enhance employee engagement,retentionand workplace culture in line with Soane Mission,Visionand Values

Officeand Operations

• Support IT procurement andpurchasingof office equipment asrequired
• Manage team’s hardware and software requests
• Approve related invoices and queries whererequired
• Provide ad hoc supportwith various facilities and office management tasksto ensure the smooth running of day-to-day operations.
• Work closely with Facilities Coordinator on larger ad-hoc projects as they present themselves, such as refurbishments, team moves, H&S matters
• Provide ad-hoc admin support to theCFO, including but not limitedto:arranging travel, setting upmeetingsand coordinating other ad-hoc projects.

Qualifications for the Position:

• 3+ years ofexperience in HR administration or operations, preferably within a fast-paced environment
• Strongorganisationalskills with the ability to manage multiple tasks simultaneously
• Experience with HRIS systems and Microsoft Suite
• Excellent communication skills, both written and verbal
• Ability to handle sensitive information with discretion
• A calm and reliable presence, with the maturity to handle confidential matters and support colleagues with tact and discretion
• Comfortable working both independently and collaboratively in a small team environment