HR Operations Assistant

PURESEOUL • The Home of K-Beauty; Greater London; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Employee discount: 20% across stores

Holiday entitlement: 30 days pro rata

Casual dress code

Pension scheme

Professional development

EAP Platform

BrightXchange discounts

Job summary

PURESEOUL • The Home of K-Beauty in London is seeking an organised HR Operations Assistant to support day‑to‑day HR activities at our Holborn head office, in person.

You will maintain employee records, assist with recruitment and onboarding, manage absence tracking, and respond to routine HR queries in a fast‑paced retail environment.

This full‑time role offers a £32,000 salary, 30 days of holiday pro rata, a pension, and opportunities for professional development.

Qualifications

• Experience in HR administration and/or recruitment.
• Strong organisational skills and attention to detail.
• Good written and verbal communication.

Responsibilities

• Maintain accurate employee records and HR files.
• Assist with recruitment processes and onboarding.
• Answer routine HR queries and escalate complex issues.
• Track absences and leave; manage HR dashboards and reports.

Skills

HR administration

Recruitment support

Onboarding

Employee data management

Communication

Education

HR-related education or certificate

Tools

MS Office

Job description

Position Overview

PURESEOUL is a fast‑growing, multi‑brand retailer bringing the best of Korean beauty to customers across the UK. We are looking for a reliable, organised, and detail‑driven HR Operations Assistant to provide essential day‑to‑day support to the HR function at our London Head Office. This role is well‑suited to someone early in their HR career who is keen to develop strong operational foundations and gain hands‑on experience in a busy, fast‑paced environment.

Job Description

Role

HR Operations Assistant

Location

London Office (Holborn) in‑person required

Schedule

Full‑time (Mon to Fri, 8:00 to 4:30)

Salary

£32,000

Key Responsibilities

• HR Administration: Maintain accurate employee records in HR systems and physical files, ensuring all data is organised, up to date, audit‑ready, and compliant with GDPR.
• Recruitment Support: Assist with recruitment by posting job adverts, scheduling interviews, initial phone screening, preparing candidate communications, and supporting hiring managers with coordination.
• Onboarding Assistance: Prepare contracts, induction packs, and new‑starter documentation, ensuring all required right‑to‑work and onboarding materials are collected, verified, and filed correctly.
• Employee Queries: Act as a friendly and professional first point of contact for routine HR queries, escalating more complex matters to senior HR staff when appropriate.
• Absence & Leave Tracking: Monitor holidays, sickness, and probation‑related attendance, keeping managers and HR updated and ensuring records remain accurate.
• Employee Engagement Support: Assist with organising training sessions, staff events, and internal communications to support employee engagement and development initiatives.
• General Administrative Support: Provide administrative support including preparing HR letters, updating spreadsheets, assisting with audits, and supporting HR projects as required.
• Dashboard & Data Management: Maintain HR dashboards, pull data from systems, and prepare accurate reports to support operational decision‑making and long‑term HR planning.
• Long‑Term HR Projects: Support ongoing HR operational projects, contributing to process improvements, system enhancements, and wider strategic initiatives.
• ER Case Support: Handle investigatory ER cases, including scheduling meetings, preparing documentation, taking minutes, and escalating matters to the HR Advisor or HR Manager when required.
• System Maintenance: Ensure all HR documents and records are audit‑ready, correctly stored, consistently maintained, and followed up on, keeping digital and physical files tidy, organised, and compliant.

Requirements

• Experience in HR administration and/or Recruitment (1 year minimum), preferably in retail or fast‑paced environments.
• Strong organisational skills, attention to detail, and basic knowledge of HR processes and confidentiality.
• Good written and verbal communication skills, with a professional and approachable manner.
• Proficient in MS Office (Word, Excel, Outlook) and comfortable learning new systems.
• Positive, proactive, and willing to learn in a team‑focused environment.

Perks & Benefits

• Employee discount: 20% discount across online and offline stores.
• Holiday entitlement: 30 days pro rata.
• Casual dress code: Comfy and casual dress environment.
• Pension scheme: Company pension (5% employee, 3% employer).
• Professional development: Opportunities for growth and development.
• EAP Platform: Access to well‑being and therapy sessions.
• BrightXchange discounts: Cashback, vouchers, and exclusive discounts.

Please note: Due to high application volumes, were unable to respond to every applicant. If you haven't heard from us within two weeks, unfortunately, your application hasn't been successful on this occasion.