HR Advisor

PURESEOUL; Greater London; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Employee discount

Holiday entitlement

Casual dress code

Pension scheme

Professional development

EAP Platform

BrightXchange discounts

Job summary

PURESEOUL is seeking a proactive HR Advisor to support the London Head Office, owning key operational HR processes and ensuring compliance in a fast‑growing retail environment.

This in-person role covers ER casework, performance management, policy guidance, onboarding, recruitment coordination, data analysis, and participation in longer term HR projects. The ideal candidate is organised, detail‑focused and eager to develop their HR capabilities within a dynamic team.

Qualifications

• Experience handling employee relations cases and investigations.
• Experience leading performance reviews and attendance monitoring.
• Ability to coach managers on HR processes and policies.
• Experience managing compliance training and record-keeping.
• Experience coordinating recruitment activities with hiring managers.
• Ability to analyze HR data and generate insights.

Responsibilities

• Own low-to mid-level ER cases with investigations and documentation.
• Lead performance, probation, and attendance processes and provide guidance.
• Coach managers on formal processes and policy application.
• Manage mandatory compliance training for new starters and refreshers.
• Coordinate draft job specs, market rate research, and interview support.
• Support store openings with onboarding and health and safety docs.
• Maintain HR systems and audit-ready records.
• Analyze HR data to spot trends and inform decisions.
• Contribute to long-term HR projects and system improvements.
• Assist in developing and tracking learning and development content.

Skills

Employee Relations

Performance Management

Policy Guidance

Compliance

Recruitment Coordination

Data Analysis

Job description

Job Description:

Position Overview

PURESEOUL is a fast‑growing, multi‑brand retailer bringing the best of Korean beauty to customers across the UK. We are seeking a proactive, organised, and detail‑focused HR Advisor to support and strengthen the HR function at our London Head Office. This role is ideal for someone with developing HR experience who is ready to take ownership of key operational processes, coordinate ER and compliance activity, and contribute to wider HR projects in a fast‑paced, high‑growth environment.

Role: HR Advisor

Location: London Office (Holborn) in-person required

Schedule: Full-time (Mon to Fri, 8:00 to 4:30)

Salary: £34,000 DOE

Key Responsibilities:

• Employee Relations Casework: Ownership of low‑to mid‑level ER cases, conducting full investigations, preparing documentation, managing meetings and minutes, and escalating complex matters to the HR Manager when required.
• Performance, Probation & Attendance: Lead on performance management, probation reviews, and attendance monitoring, ensuring processes are followed consistently and managers are supported with guidance and documentation.
• Manager Coaching & Policy Guidance: Teach managers how to conduct formal processes and advise them on HR policies, ensuring consistent application, procedural fairness, and compliance across stores.
• Compliance Training Management: Ensure mandatory compliance training is assigned, completed, and tracked for new starters and refresher cycles, maintaining accurate records and following up with managers where needed.
• Recruitment Coordination: Assist with drafting and revising job specifications, researching market rates to remain competitive, coordinating feedback with hiring managers, supporting second‑stage interviews, and helping develop tasks and question packs.
• Store Compliance & Onboarding: Support compliance processes for new and upcoming store openings, including health and safety documentation, onboarding requirements, and ensuring all operational standards are met.
• System Maintenance: Maintain HR systems and records to audit‑ready standards, ensuring all documents are correctly stored, consistently updated, and followed up on, with both digital and physical files kept organised and compliant.
• Data Analysis & Insight: Analyse HR data and trends, flag unusual findings to the HR Operations Manager, and support data‑driven decision‑making across the HR function.
• Long‑Term HR Projects: Contribute to long‑term HR operational projects, supporting process improvements, system enhancements, and wider strategic initiatives.
• Learning & Development Support: Assist with developing L&D courses of varying levels, supporting content creation, coordination, and tracking of completion.

Perks & Benefits

• Employee discount: 20% discount across online and offline stores.
• Holiday entitlement: 30 days pro rata.
• Casual dress code: Comfy and casual dress environment.
• Pension scheme: Company pension (5% employee, 3% employer).
• Professional development: Opportunities for growth and development.
• EAP Platform: Access to well-being and therapy sessions.
• BrightXchange discounts: Cashback, vouchers, and exclusive discounts.