HR Officer

Doocey Group; West Midlands; On-site; GBP 32,000 - 42,000; Full time

Job summary

Doocey Group, a long-established family-run utility and civil engineering contractor based in Tipton, is seeking an HR Officer to strengthen HR operations across the group. You will oversee recruitment, employee relations, performance management, payroll support and GDPR/compliance, fostering a positive workplace culture.

With a requirement of at least five years in a generalist HR role and strong knowledge of UK employment law, you will partner with management to deliver robust HR services and

Qualifications

• Minimum five years' experience in a generalist HR role.
• Strong working knowledge of UK employment law and HR best practice.
• Proven experience managing employee relations cases, including disciplinaries, grievances, absence and performance management.

Responsibilities

• Provide professional HR advice and guidance to managers and employees across the Group on employee relations, policies and employment law.
• Manage employee relations matters, including disciplinary, grievance, absence management, performance management and appeals.
• Support and coach managers in investigations, fact finds, formal meetings and decisions.
• Monitor absence levels and support sickness absence reduction.
• Lead and coordinate recruitment activities for hourly and salaried vacancies and ensure compliance with legislation.
• Deliver onboarding and corporate induction programmes for a positive employee experience.
• Ensure all HR documentation and records are processed accurately and within statutory timescales.
• Produce HR metrics and reports on recruitment, attrition, absence and workforce trends.
• Support payroll administration including timesheet processing and payroll inputs.
• Conduct exit interviews and provide management with feedback to support retention.
• Develop and improve HR policies and processes; ensure GDPR, Equality Act compliance.
• Promote a positive organisational culture, diversity and inclusion.
• Support development and coaching of HR team members and managers.
• Deliver training and awareness initiatives relating to HR processes and data protection.

Skills

Generalist HR

UK Employment Law

Employee Relations

Recruitment

Payroll

HR Administration

Education

CIPD Level 3

Tools

MS Office

HRIS

Job description

Job Title

HR Officer

Salary

Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry.

Location

Tipton

Our Company

Doocey Group is a long-established, family-run utility and civil engineering contractor with over 40 years of industry experience. Built on strong Black Country values, we pride ourselves on integrity, reliability, responsiveness and a commitment to delivering high standards in everything we do.

Over the past 10 years, Doocey Group has experienced significant growth, achieved through consistently deliver high-quality work for our clients, including National Grid and South Staffordshire Water. Our success is built to deliver safely and reliably in a fast-paced and often challenging environment.

As we approach a turnover of £100m, this marks an important milestone in our journey and reflects the hard work, ambition and dedication of our teams across the business. If you are looking to join a growing organisation that values hard work, loyalty and ambition, you will feel right at home at Doocey Group.

The Role

The HR Officer plays a crucial role in ensuring the effective management and development of the human resources throughout the Group. This position involves a variety of tasks that support the organisation’s HR operations, including recruitment, employee relations, performance management, compliance, and HR policy implementation. The HR Officer will work closely with both employees and management to create a productive and positive work environment.

Responsibilities

• Provide professional HR advice and guidance to managers and employees across the Group on employee relations, policies and employment law.
• Manage employee relations matters, including disciplinary, grievance, absence management, performance management and appeals.
• Support and coach managers in conducting investigations, fact finds, formal meetings and employee-related decision making.
• Monitor absence levels across the business, managing triggers and supporting the reduction of sickness absence.
• Lead and coordinate recruitment activities for hourly and salaried vacancies, ensuring compliance with best practice and employment legislation.
• Deliver onboarding and corporate induction programmes, ensuring a positive and consistent employee experience.
• Ensure all contractual documentation, employee lifecycle changes and HR records are processed accurately and within statutory timescales.
• Produce and analyse HR metrics and management reports covering recruitment, attrition, absence, probation reviews and workforce trends.
• Support payroll administration, including timesheet processing, payroll inputs and related financial documentation.
• Conduct exit interviews and provide management with feedback and recommendations to support retention initiatives.
• Develop and continuously improve HR policies, procedures and people-related processes.
• Ensure compliance with employment law, GDPR, Equality Act requirements and company policies.
• Promote a positive organisational culture, championing diversity, equality, inclusion and company values.
• Support the development, coaching and performance of HR team members and people managers across the business.
• Deliver training and awareness initiatives relating to HR processes, employee relations and data protection.

Technical Skills & Experience

• Minimum five years' experience within a generalist HR role.
• Strong working knowledge of UK employment law and HR best practice.
• Proven experience managing employee relations cases, including disciplinaries, grievances, absence and performance management.
• Experience supporting recruitment, onboarding and employee lifecycle processes.
• Good understanding of payroll processes and HR administration.
• Excellent communication, influencing and stakeholder management skills.
• Strong organisational, planning and time management abilities.
• High levels of confidentiality, professionalism and attention to detail.
• Proactive, self-motivated with excellent problem-solving, coaching and mentoring capabilities.

Qualifications & Training

• CIPD Level 3 Foundation qualification or above.
• Fluent written and spoken English.
• GDPR/Data Protection training.
• Competent user of Microsoft Office and HR systems.

Additional Information

Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics.

Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement.

By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary