HR Manager

Trident Group; Gravelly Hill; On-site; GBP 65,000 - 80,000; Full time

Benefits offered by this job

34 days annual leave

Birthday day off

4 days off on move home

Life assurance (3 x salary)

Job summary

Trident Group is seeking an HR Manager to lead a small HR team, guiding advisory, employee-relations and administrative services across the organisation.

The postholder will manage complex employee-relations cases, provide expert guidance to managers and senior leaders, and contribute to the delivery of the people strategy within a regulated social housing environment. This role sits in the People & Culture team, driving a positive employee experience.

Qualifications

• Proven generalist HR management or senior HR advisory experience.
• Experience managing HR teams and performance.
• Experience handling complex employee-relations cases.
• Experience advising managers on sensitive people issues.
• Experience developing HR policies and using HR systems.

Responsibilities

• Lead day-to-day HR services with high-quality advice, guidance and support to managers and employees.
• Ensure consistent support across the employee lifecycle, including onboarding, probation, performance, attendance, conduct, development and offboarding.
• Advise on complex and sensitive employee-relations cases, including disciplinary, grievance, capability and absences matters.
• Partner with hiring managers to define talent needs and recruitment strategies.
• Design and embed a performance management culture and provide tools to empower managers to set goals aligned with Group objectives.
• Champion Equality, Diversity and Inclusion across the Group.

Skills

People management

Stakeholder management

HR advisory

Negotiation

Analytical thinking

Education

CIPD Level 5 Associate Diploma in People Management

Tools

HRIS / HR systems

MS 365

Job description

The HR Manager will manage and develop a small HR team, ensuring that HR advisory, employee-relations and administrative services are coordinated, responsive and delivered consistently. The postholder will also manage complex and sensitive employee-relations cases, providing expert advice to managers and senior leaders where appropriate. Working as part of the People & Culture team, the HR Manager will contribute to the delivery of the organisation's people strategy, support a positive employee experience, and ensure that people policies and practices reflect organisational values, employment law and the requirements of a regulated social housing environment.

What you'll be doing

• To lead the effective delivery of day-to-day HR services across the organisation, providing high-quality advice, guidance and support to managers and employees.
• Ensure that the HR team provides consistent support across the employee lifecycle, including onboarding, probation, performance, attendance, conduct, development and offboarding.
• Lead or provide expert advice on complex and sensitive employee-relations cases, including disciplinary, grievance, capability, TUPE, ET and workplace relationship matters.
• Ensure effective partnering with hiring managers to define talent needs and recruitment strategies
• Design, implement and embed a performance management culture. Providing the tools and guidance to enable managers to define colleague and team goals that support Group objectives
• Be an organisational champion for the benefits of EDI, working to integrate into all areas of the Group's activities

You Will Have, Our purpose is putting people and communities at the heart of our services and the safe homes we provide. To deliver against our purpose we will be:

• Trustworthy
• Collaborative
• Accountable
• People Focused
• Caring in all we do

The benefits

• 34 days annual leave, plus the option to purchase up to 5 additional days
• A day off for your birthday
• 4 days off when you move home
• Life assurance (3 x salary), All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.

As an organisation we do not offer visa sponsorships. Only applicants with existing right to work in the UK will be consdidered.

Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS). We reserve the right to close this vacancy early should sufficient applications be received. At Trident Group, we only consider agency introductions where a signed agreement is in place, and where the agency has been specifically contacted by a member of our People & Culture Team. We do not accept responsibility for any fees related to unsolicited or speculative CV submissions made directly to our employees or outside of the above.

• Proven experience in a generalist HR management, HR business partnering or senior HR advisory role.
• Experience managing and developing an HR team, including setting objectives, allocating work, providing supervision and managing performance.
• Significant experience managing complex employee-relations cases, including disciplinary, grievance, capability, performance and absence matters.
• Experience advising managers and senior leaders on sensitive, high-risk or legally complex people issues.
• Experience developing, reviewing and implementing HR policies and procedures.
• Experience using HR systems and producing workforce reports and management information.
• Experience working in social housing, public sector, regulated services or another complex organisational environment is desirable.
• Experience supporting organisational change, restructuring, consultation or service improvement is desirable.

Skills and capabilities

• Strong people-management skills, with the ability to motivate, develop and support an HR team.
• CIPD Level 5 Associate Diploma in People Management, or equivalent professional experience.
• Able to lead through collaboration, set clear expectations and create a positive team culture.
• Excellent employee-relations judgement, with the ability to assess evidence, risk and proportionality.
• Able to provide clear, confident and commercially aware advice to managers and senior leaders.
• Strong influencing and negotiation skills, including the confidence to challenge constructively.
• Excellent written communication skills, including the ability to prepare reports, case documentation, policies and formal correspondence.
• Strong verbal communication skills, with the ability to handle difficult and sensitive conversations professionally.
• Able to manage competing priorities and ensure that urgent or high-risk matters receive appropriate attention.
• Strong analytical and problem-solving skills.
• Able to interpret legislation and policy and translate requirements into practical advice.
• High level of discretion, integrity and emotional resilience.
• Strong attention to detail and commitment to accurate record-keeping.
• Able to use HR data to identify trends, inform decisions and support service improvement.
• Confident using HR systems, case-management tools and Microsoft 365.
• Able to build effective working relationships across the organisation and contribute positively to a collaborative People & Culture service.

Trident Group has over 60 years' experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 650 staff, works with volunteers and provides training places and apprenticeships for many more.

The Group consists of:

• Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance
• Trident Reach, which is a registered care and support charity delivering trauma informed care and support services.

We celebrate Equality, Diversity, and Inclusion and as a trauma informed organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.